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Company | BCforward |
Address | Fremont, CA, United States |
Employment type | CONTRACTOR |
Salary | |
Expires | 2023-08-17 |
Posted at | 9 months ago |
Job Title: Project Coordinator
Location: Fremont, CA (Remote)
Duration: 12 months
Pay Rate: $32-35/hr. on W2
:
Responsibilities:
- Ensure content is translated on time and tested appropriately and follow up with Localization Vendors.
- Monitor and address feature-specific queries from testers and linguists .
- Support the Localization Program Management team with execution on a variety of projects, mostly for Product UI, Marketing and Support content.
- Plan and manage localization schedules, collaborating cross-functionally with other Localization Program Managers, Vendor Managers, Localization Vendors and Linguists to define requirements and manage timelines.
- Set-up, submission and monitoring of translation requests through proprietary CMS and Project Management tools and follow through in proprietary CAT tools .
- Brief linguists by providing them with documentation and context and escalate questions about the UI/content to Localization PMs or Engineers .
- Analyze current pain points in workflows and tools, provide suggestions for improvements and pilot implementation of new processes.
- Manage Localization QA testing on product UI for high visibility and complex features by collaborating effectively with Localization Program Managers as well as i18n testing and localization vendor partners to:
- Use and navigate proprietary CMS and Project Management tool independently to kick off translations requests to proprietary CAT tools.
- Make independent decisions and work well under pressure in the face of ambiguity and aggressive deadlines.
- Create QA test plans and ensure complete coverage of end-to-end UI flows during testing .
- Validate and escalate i18n bugs, and work with engineering teams to ensure timely fixes before a feature launch by following platform release schedules.
- Responsible for the end-to-end localization process of product UI and content within our CMS and proprietary CAT tools:
- Validate quality of reports to ensure accurate and complete data logging .
- Effectively communicate with technical and non-technical stakeholders, across multiple business units, by setting clear expectations for stakeholders and localizers. Communicate instructions in a clear and timely manner. Provide reference material and support for the localizers to ensure they are in the best conditions to produce high quality content.
Minimum Qualifications:
- Ability to communicate cross-functionally to diverse stakeholders .
- Strong technical problem-solving and bugs investigation skills .
- Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment .
- Experience in managing localization projects from planning to launch .
- Experience working with remote teams in different time zones .
- Demonstrated understanding of mobile operating systems .
- Demonstrated knowledge of internationalization and localization standards and best practices .
Preferred Qualifications:
- Experience with SQL .
- Experience with localization platforms, file formats and CAT tools or any similar in-house localization tools and platforms that manage and/or automate the translation workflow .
- Understanding of localization needs and challenges for RTL, Indic and African languages .
- Relevant experience in software localization, localization program management or management of localization technology solutions .
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