Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Payments team is a core pillar of Square’s Commerce Platform, delivering a flexible platform which can be used by developers to extend the Square ecosystem. Square’s Payments team provides payment facilitation and money movement services for the Square ecosystem, enabling Square sellers to accept payments and engage in omnichannel commerce. The Payments team prioritizes systems which are reliable and high scale systems, cost efficient, and extensible - especially with an eye to support emerging markets and geographies.
We are looking for a product manager of our Payment APIs, the core APIs used to process all payments and refunds for the ecosystem of Square products and third-party developers. You will go deep to understand the needs of businesses of all sizes and ensure our platform is architected to help any seller run and grow their business. You will be responsible for driving initiatives from inception through execution, and will work with a team of engineers to create intuitive and extensible APIs for first and third-party developers. You will work with teams across Square to ensure we’re delivering a cost effective, compliant, and flexible platform which supports the full breadth of diverse payments used to move money across the globe.
You will report to the Head of Product for Payments and collaborate with a group of peer product managers, engineers, data scientists, designers, sales, marketing, compliance, counsel and other cross-functional team members to ensure that our platform can support products that amaze and delight sellers. You will lead the direction of your product by setting the strategy and partnering with the engineering manager of your sprint teams to drive execution.
Responsibilities
- Guide the creation of reusable platform and product solutions that are delightful, scalable and remarkable
- Lead product strategy, planning, scoping, and prioritization of projects to achieve all of our goals. You will outline entire roadmaps and project requirements, goals, and constraints
- Represent the team with partners and senior company leaders to align resources and prioritization
- Gather and use feedback and insights from sellers and developers across multiple markets to improve your product experience and business performance
- Work with engineering, design and data science to foster team dynamics
- Determine features, write product and technical specs, organize user studies, help write test plans, manage the backlog
Qualifications
You have:
- An analytical and metrics driven work style that leverages data to make informed decisions
- Passion for our purpose of economic employment and innovation on behalf of our sellers and developers
- Desire to lead, the ability to drive product strategy and work well with senior engineers and designers
- Deep understanding and empathy for our sellers and the developers who serve them
- Strong track record of execution
- Demonstrated success launching and scaling platform products with public APIs, SDKs, or toolkits and maintaining them across multiple versions
- 5+ years of product management experience or equivalent
- System thinking mindset, technical background and passion for new technology and great developer experiences
- Natural curiosity, obsession with the details, desire to build the right thing
- Great interpersonal and communication skills that shine when you’re talking with a customer or engaging a cross-functional audience
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $167,300 - USD $204,500
Zone B: USD $158,900 - USD $194,300
Zone C: USD $150,600 - USD $184,000
Zone D: USD $142,200 - USD $173,800
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Learning and Development resources
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
- Paid time off (including 12 paid holidays)
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Employee Stock Purchase Program
- Paid Life insurance, AD&D, and disability benefits
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Retirement Plans including company match
- Paid parental and caregiving leave
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
