Payment Operations Manager Jobs

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

We are seeking a Payment Operations Manager to support, optimize, and scale our strategic partnerships. Within our Payments and Financial Services organization at eBay, you will be in the front line of innovation while helping deliver business value through the current, evolving, and future partnerships. Your role will be critical in deeply understanding the payments landscape, assessing trends and potential opportunities to expand capabilities through partnerships, manage partner initiatives, critical issues, and growth opportunities.

Successful candidates will be highly organized individuals with strong technical acumen, keen ability to navigate multiple moving pieces to drive projects, a curiosity about problem solving through teamwork, and a passion for payments. You have excellent project management and interpersonal skills, and a proven track record in understanding payment technologies.

Responsibilities

• Understand technical aspects of integrations/solutions and payment implications and act as connector/influencer to different key collaborators across eBay and strategic partners.
• Coordinate/organize/support working sessions, key meetings, and quarterly business reviews with strategic partners to align on upcoming opportunities.
• Create regular and streamlined communication cadences with partners, centralize reporting and accountability.
• Lead multiple projects and work streams, drive follow-ups and deliverables across internal and external cross functional teams, identify and implement process improvements to optimize and scale the day-to-day strategic relationships.
• Actively handle partner issues, monitor key performance metrics and support regular reporting across eBay partners and leadership.
• Drive projects and roadmap deliverables, action items and follow-ups, ensure execution and delivery of joint initiatives, identify and resolve issues and friction points.

Experience Requirements

• 3+ years’ experience in online payments, ecommerce, or marketplaces industry specifically.
• 5+ years’ experience in product or project management, technical integrations, payment operations with a large global merchant, payment processor, acquirer, or payment network.
• Self-starter, with an eye for detail, and real passion for delivering on business goals.
• Highly analytical, and data driven, but also a creative and empirical problem solver.
• Ability to make actionable recommendations, and quickly build consensus.
• Rapid learner who thrives in a fast-paced environment.

BA/BS required, MBA a plus.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below.

$126,800 - $187,550

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico.

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