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Company | Sprinklr |
Address | Oregon, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-09 |
Posted at | 11 months ago |
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
- Close the loop: look at the start of the problem to what has been the adoption like.
- Collaborate on growth design of the product.
- Close the loop towards the end and evaluate how our KPIs perform and then reiterate.
- Validate designs with users through an iterative user research and testing framework during all the stages of product development.
- You stay up-to-date on current industry trends and markets to analyze how a new product satisfies the needs and consumer preferences.
- You understand design requirements based on information from internal teams and user research
- You identify opportunities in new product improvements.
- You present product design ideas to cross-functional teams and senior leadership
- You build designs passionately, genuinely for the customers by bringing in an out-of-the-box approach.
- Creativity & Passion: You enjoy creating and working on the new products by understanding its vision and capabilities.
- You have a genuine interest in product delivery and have an empathy towards end users.
- You coordinate with designers to ensure accurate communication and efficiency in the design phase
- You have the ability to coordinate with other design team members to ensure consistent and accurate communication.
- You work closely with engineers to suggest improvements for products.
- You know how to bring order to chaos while working cross-functionally with teams.
- You modify and revise existing designs to meet changing customer preferences.
- You are able to juggle with work as this role would demand you to multitask and be able to understand prioritise
- You build trusted relationships
- You employ design concepts into functional prototypes.
- You are fearless. You keep pace with our fast-moving markets and technologies.
- You never ever ever give up on the potential opportunity.
- You display Perseverance and genuinely passionately care about Sprinklr’s customers.
- You display a Growth Mindset. You possess a curious approach to life, and to your work. You embrace continuous learning as a daily practice; you stay current on the new features of the Sprinklr platform.
- You are nice. Empathy is your strength, people like to be around you. You are kind, engaging, energetic, and it shows in your customer and peer interactions.
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