Process Analyst Jobs

POSITION GOAL

Ensure processes and systems are aligned by serving as the liaison between functional users and the technology division and/or other division(s), designing processes, and configuring the system to accommodate designed processes. Provide continuing analytical services to identify changes in work practices, requirements for technology applications, and implementation of associated system changes.

Essential Performance Responsibilities

• Analyze current work processes in the area of responsibility to assess compatibility with the system.
• Coordinate training on the system to end users and project team staff.
• Identify work process issues, document system user’s needs and problems.
• Review current developments, literature and technical sources of information related to the job responsibilities.
• Ensure adherence to safety rules and procedures.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
• Assist in ensuring that the District remains in compliance with external requirements and internal policies by remaining current with State/Federal regulations and system technologies in the applicable functional area.
• Perform other duties as assigned by the immediate supervisor, or designee
• Provide support to appropriate work area(s) in understanding work processes and their interaction with the system.
• Follow federal and state laws, as well as School Board policies.
• Document each new or changed work process procedure, report, service, or utility.
• Participate in the training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
• Articulate user needs to the development team and take ownership of development work performed.
• Coordinate with pertinent departments/locations District initiatives involving any changes/upgrades and directing consultants, as necessary.
• Assist in the design of training material and assessment of training needs based upon work process changes and enhancements to existing systems.
• Design solutions necessary to develop or add new functions within the system or work environment.
• Optimize current work processes by adapting to new functionality in the system or work environment.
• Research and evaluate possible software solutions, and design and implement appropriate corrective actions.
• Evaluate, trouble-shoot and recommend security accesses for users.
• Lead and coordinate the planning, analyzing, testing and implementation of new releases, patches and maintenance for applicable modules or situations.

Minimum Qualifications & Experience

• Excellent written and oral communication skills.
• An earned bachelor's degree from an accredited institution in computer science or a related field
• Knowledge of standard practices, processes, principles, State and Federal regulations in the applicable functional area.
• Minimum of five (5) years, within the last ten (10) years, of increasingly responsible experience and/or training in the field related to the title of the position. Process Analyst (cont.) SBBC: W-031 2

Preferred Qualifications & Experience

• Bilingual skills.

SIGNIFICANT CONTACTS-frequency, contact, purpose

Frequently works with functional users at all levels and applicable staff to obtain input and understanding of their work processes and needs; periodically works with senior management on specific design issues.

Physical Requirements

Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.

EVALUATION: Performance will be evaluated in accordance with Board policy.

Skills

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COMPETENCIES

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LOCATION PREFERENCES/ADDITIONAL INFOR

Salary Range: $73,396 - $105,096