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Problem Manager, Peacock, Direct-To-Consumer
Company | Peacock |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Broadcast Media Production and Distribution,Entertainment Providers,Media Production |
Expires | 2023-08-18 |
Posted at | 10 months ago |
Company Description
- Work with resiliency team to suggest tools and processes for identifying and remediating risks in the development pipeline, prior to production deployment
- Coordinate with the Incident Management team to ensure that root cause analysis for any critical or high priority incidents are completed and that any long-term remediation requirements are tracked
- Working with the Resiliency Auditors to track any identified resiliency or reliability risks
- Consult with delivery teams to regularly review open risks and be an advocate for including risk remediation in the development roadmap
- Assess potential business impact (revenue loss, customer impact, etc…) of all problems are provide recommendation to business on urgency for remediation
- Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience
- Understanding of resiliency and reliability design patterns
- Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
- Minimum three (3) years of experience in a development, problem management, or site reliability role
- Ability to advocate for change and influence decisions to support remediation goals
- Highly organized and able to support multiple delivery teams simultaneously
- Must be 18 years or older
- Availability to travel as required
- Must have unrestricted work authorization to work in the United States
- Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: )
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