Print Operations Advisor- Remote

This individual’s primary responsibilities will include managing day-to-day outsourced print operations for the Enterprise. Tasks include but are not limited to inventory management, troubleshooting and analysis, supplier performance, job monitoring, developing Standard Operating Procedures (SOPs), and communicating / building relationships across multiple stakeholders. This position will be a part of the Vendor Operations Management Team within the Enterprise Print & Distribution (EP&D) organization.
The individual’s key responsibilities will include:
Effectively partner with suppliers to ensure quality and service levels are met, including compliance with government regulations and contractual obligations to clients.
Monitor print supplier jobs and escalate missed service level agreements as appropriate
Work with internal teams to resolve production issues that cannot be solved by the vendor alone.
Develop Standard Operating Procedures and assist with cross training as needed
Facilitate and actively participate in meetings, updates, escalations, and requests with key stakeholders.
Inventory management oversight with attention to detail and understanding of business requirements
Provide solutions to business partners and project teams.
Manage competing priorities and meet timelines, effectively communicating updates as appropriate.
Identify opportunities for improvement
Effectively communicate and foster strong relationships with teammates, matrix partners and suppliers employing a customer-centric approach and an analytic mindset with a focus of identifying opportunities to drive efficiency.
Qualifications
Bachelor’s Degree in related field or 3 + years of relevant experience
Minimum 2 years of experience working with print suppliers and strong knowledge of operations
Demonstrate a high level of initiative; excel in self-directing and self-pacing
Demonstrates strong attention to detail analytical and problem-solving skills
Excellent documentation, communication, and facilitation skills in a virtual environment
Ability to simplify complex processes.
Ability to adapt in a dynamic work environment, solve problems and make decisions
Strong planning and organizational skills, including priority setting and time management
Demonstrates strong relationship building and team integration skills
Strong leadership skills
Strong Microsoft application experience – PowerPoint, Excel and Word
Competencies:
Effective in dealing with ambiguity
Strong verbal and written communication skills
Organizational agility
Strong analytical and problem solving skills
Proactive thinker
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 79,200 - 132,000 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.