People Experience Advisor Jobs

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

eBay is a global commerce leader that allows you to craft how the world buys, sells, and gives. You’ll be in a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a substantial impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!

We play an instrumental role in connecting people with the things they need and love, anytime, anywhere. The Americas help deliver a personalized shopping experience and flawless access to inventory from down the street and around the world, as well as tailored shopping experiences, including customized buying and selling. eBay seeks to drive growth into new markets and drive value in the shopping and selling experience through “building, accelerating, and disrupting.” The team is comprised of marketing, merchandising, operations, business selling, consumer selling, and shipping. Our responsibilities include all aspects of the region including operations in the US, Canada and Latin America.

About The Team

We are responsible for all aspects of the candidate and employee experience across eBay. We drive business performance, recruiting, learning and development, compensation, benefits, people experience shared services, and people tools and technologies – and coordinate the continuing evolution of the company's culture.

• Participate in People Team related projects (continuous improvement, crafting policy documentation).
• Help managers administer verbal & written warnings for employees.
• Approve and facilitate HR transactions as required by automated workflows. Processes HR transactions for employees and managers when the primary self-service channel cannot be used.
• Help new hires prepare to onboard from the moment they receive their verbal offer all the way to their first day. This includes administration of the offer letter, background check and I9.
• To succeed in this role, you will need drive, energy, and positive mindset to empower others.
• Maintain accurate employee-related records and data in HR systems (new hire onboarding, employee separations, leaves of absence, benefits, etc.).
• Utilize knowledge base system to access standard policy and procedure information while working closely with colleagues, Centers of Expertise, and vendors to resolve more complex issues. Use judgment to call out and route issues to the appropriate specialist where appropriate.
• Work with active, terminating and terminated employees that are leaving the company without fulfilling their hire on bonus obligations. This includes reaching out to employees about the repayment, creating repayment plans, coordinating with payroll for deductions and following up to make sure plans are being executed.
• The person we are looking for has extensive experience in online or related areas, with at least 2-4 years of full-time employment.
• Respond and resolve HR-related inquiries from employees, managers, Centers of Expertise (Compensation, Benefits, Recruiting, and Learning & Organization Development, Payroll) and vendors via phone, chat, and email.
• Maintain casework within the agreed service level agreements and utilizes case management system to record case notes.

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico.

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