Patient Experience Specialist Jobs

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• No work on Holidays or night shifts so you can have a normal/regular life balance
• A small practice feel, with big company support

Key Responsibilities:

• Check patients out and schedule next appointment
• Organize and maintain file system
• Check patients in and make sure schedule reflects appointment status
• Customer Service/Administration
• Keep Font Desk and Lobby area clean
• Prepare new patient charts
• Check email and forward to the appropriate staff member
• Maintain accountability for the schedule book
• Process payments
• Greet all patients, and offer beverage
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Fill deposit slips for all received cash and checks
• Pull next day’s patient charts and organize per scheduled appointment time
• Print daily close out reports on scheduling system and review for accuracy.
• Maintain inventory of all front office supplies
• Billing
• Conduct confirmation calls for appointments

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds
• Use of the telephone, computer and other related instruments or devices

Key Skills/Qualifications:

• Ability to add, subtract, multiply and divide
• Ability to write routine reports and correspondence
• Must be familiar with MS Office, including Excel
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to problem solve