Patient Experience Specialist Jobs
By AltaMed Health Services At Los Angeles, CA, United States
Manage Patient Experience department projects to ensure timeliness, budget compliance and accountability to ensure successful outcomes.
Support other disciplines within the Patient Experience Department and perform other duties as assigned.
Graduation from an accredited college or university with courses in educational methods, personnel administration, applied psychology, or English (Master’s degree preferred).
A minimum of 2 years successful experience developing and leading patient experience strategies, projects and programs required.
Experience in the delivery of training programs, preferably in healthcare organizations preferred.
Certified Patient Experience Professional preferred.
Patient Experience Specialist Jobs
By Athletico At Ohio, United States
Drive consistent, seamless patient journey experience
Support development and execution of patient experience and design improvement plans based on patient feedback surveys
2 years of experience as Athletico Patient Experience Coordinator
Ensure that PECs thoroughly understand Billing Center (BC) and time of service collections procedures and coordinate coaching and communications as indicated
Support development and maintenance of the patient complaint resolution process
Proficient with the use of MS Office and Outlook
Patient Experience Specialist Jobs
By The Boston Center for Facial Plastics At Boston, MA, United States
Computer skills: 1 year (Required)
High school or equivalent (Preferred)
Customer service: 3 years (Required)
Aesthetic edicineM: 1 year (Required)
Salary: $20.00 - $25.00 per hour
Patient Experience Specialist Jobs
By Sono Bello At Baton Rouge, LA, United States
Greet all patients, and offer beverage
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No work on Holidays or night shifts so you can have a normal/regular life balance
Work in “happy medicine”; treating patients who are excited about improving their lives
An opportunity to work in the growing fast paced world of aesthetics
A small practice feel, with big company support
Patient Experience Specialist Jobs
By Sono Bello At Fort Lauderdale, FL, United States
Greet all patients, and offer beverage
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No work on Holidays or night shifts so you can have a normal/regular life balance
Work in “happy medicine”; treating patients who are excited about improving their lives
An opportunity to work in the growing fast paced world of aesthetics
A small practice feel, with big company support
Consumer & Patient Experience Specialist
By ASCENSION ST FRANCIS HOSPITAL, INC At United States
Customer service and conflict management experience preferred.
Develop and oversee service and service recovery consumer experience. Implement action plans to improve outcome measures.
Participate in committees, work groups and process improvement teams aimed at improving consumer experiences.
Serve as subject matter expert to address consumer experience insights with key stakeholders.
High School diploma equivalency with 2 years of cumulative experience OR Associate's
Degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Director, Oncology Patient Experience - Strategic Operations Services (Virginia)
By McKesson At Virginia, United States
Superior project management skills with demonstrated experience successfully managing a cross-functional or cross-departmental team on a complex project
Effectively communicate with customers, vendors, key stakeholders and management on all aspects of programs/projects.
Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
Manages internal/external communications and provide regular project updates to Sr. Leadership
Typically requires 12+ years of experience as an oncology operations leader or an oncology operations consultant
Must have experience working in an oncology center
Patient Experience Specialist Jobs
By Sono Bello At Bellevue, WA, United States
Greet all patients, and offer beverage
Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.
No work on Holidays or night shifts so you can have a normal/regular life balance
Work in “happy medicine”; treating patients who are excited about improving their lives
An opportunity to work in the growing fast paced world of aesthetics
A small practice feel, with big company support
Patient Experience Specialist Jobs
By Columbus Oncology & Hematology At Columbus, OH, United States
Excellent verbal, written, and interpersonal skills
Answer telephones; Screen and transfer calls to the appropriate recipient quickly and efficiently.
Identify emergent calls and route them to the appropriate team members.
Communicate as needed with multiple departments to ensure appropriate workflows are being used.
Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines.
At least one year in customer service