Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Guest Services Associate - Admissions
Recruited by Huntsville Botanical Garden 9 months ago Address Huntsville, AL, United States
Assistant Guest Service Manager
Recruited by The Fresh Market 10 months ago Address Huntsville, AL, United States
Assistant Guest Service Manager
Recruited by The Fresh Market 11 months ago Address Birmingham, AL, United States
Guest Services Representative - Part-Time - Childrens Harbor
Recruited by Children's of Alabama 1 year ago Address Birmingham, AL, United States
Guest Services Manager - Embassy Suites Tuscaloosa
Recruited by ValorHospitality 1 year ago Address , Tuscaloosa, Al $45,000 a year
Guest Services Representative Jobs
Recruited by Novant Health 1 year ago Address , Thomasville, 27360, Nc

Pas Guest Services Manager

Company

Baptist Health
Address , Montgomery, 36116, Al
Employment type FULL_TIME
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description
Description


Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

The Manager of Guest Coordination is a key member of the patient access leadership team taking ownership of the overall day to day guest experience. In addition to personally providing superior customer service, they will take responsibility for hiring, training, developing and mentoring a large team of multi-shift, multi-entrance Guest Coordinators. The Manager ensures the team has a deep understanding of Baptist Health standards, policies, procedures, and essential functions related to the visitor experience and visitor badging process. The Manager collaborates with safety and security leadership to address any concerns or issues relating to the guest badging policy. The Manager collaborates with patient access to ensure coverage and optimal utilization of staff. The manager will be assigned QA reports and provide training on quick registrations and specimen registrations. The manager may provide back up for the other PAS departments. The Manager will be assigned special projects for Patient Access and Guest Coordination.


Qualifications
  • Experience in Patient Access and/or Guest Coordination.
  • High School graduate or equivalent required.
  • Exceptional customer service skills.
  • Must be able to exercise independent thought and judgement.
  • Advanced degree may be substitute for some experience.
  • Minimum of 3 years experience in hospital office management.
  • Self-motivated and able to work independently.
  • Strong communication skills, both or oral and written.
  • College degree preferred.
  • Ability to set priorities, handle multiple tasks, and meet deadlines.
  • Ability to manage multiple sites.
  • Planning and organization skills.
Primary Location: Baptist Medical Center South
Work Locations: Baptist Medical Center South 2105 E South Blvd ZIP Code 36116 Montgomery
Job: Guest Coordination Manager
Organization: Baptist Health
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting: 04/24/2023, 12:00:00 AM