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Guest Services Representative Jobs

Company

Novant Health
Address , Thomasville, 27360, Nc
Employment type OTHER
Salary
Expires 2023-06-26
Posted at 11 months ago
Job Description
Overview:
Novant Health is seeking a Guest Services Representative to greet patients, provide direction, oversee the traffic in lobby areas, and provide general hospital information. Come join a remarkable team where quality care meets quality service, in every dimension, every time. #JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Qualifications:
  • Additional skills required: Presents self in a professional manner and possesses strong customer services skills. Ability to converse with people of diverse backgrounds and all levels of authority. Must be detail-oriented and demonstrate problem solving and critical thinking skills. Ability to function independently with minimal supervision and as part of a team. Must demonstrate flexibility and adaptability to changing priorities in a fast-paced environment. Must possess excellent organizational and time-management skills. Able to use de-escalation techniques to maintain a safe environment. Must be familiar with Microsoft Office and have proficient typing skills.
  • Licensure/Certification: Valid state drivers license at facilities where Valet assistance may be needed, required.
  • Education: High School Diploma or GED, required.
  • Experience: One to two years of customer service experience, preferably in a healthcare setting, required.
  • Additional skills preferred: Be a current notary public or be willing to become a notary, if needed.
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.