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Parts & Service Sales Manager
Company | CNH Industrial |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Machinery Manufacturing |
Expires | 2023-06-02 |
Posted at | 1 year ago |
CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial’s 35,000+ employees form part of a diverse and inclusive environment, focused on empowering customers to grow, and build, a better world.
- Prepare budget proposal for the area of competence. Prepare accurate forecast every week for the dealer/area of competence.
- Owns the implementation of AM dealer operating standards (i.e. Partnership Program) and supports the regular audits.
- Develops dealers Commercial Service offering/retail capabilities, including Service, R&M Contracts, Extended Warranties, machine inspections and Service kits.
- Develops and signs AM Business Plan for dealers. Set up targets and activity plans that support achieving the annual targets.
- Implement service tools & processes that helps the improvement of the service business at the dealer.
- Leading role for AM as part of brand growth initiatives, taking an active role in the quarterly meetings, agreeing with action plans and following up on their implementation.
- Assemble competitive intelligence (Product offering; programming; etc.) and provide to Marketing
- Support the implementation of AM competence improvement projects in the dealer network (i.e. GDP).
- Supports Product Management in untapping and developing new business opportunities for Parts, Attachments and Service products: new products & services, new markets etc.
- Build and implement dealer service KPI’s to measure workshop practices and profitability, setting action plans to improve.
- Set up and drives a strong commercial plan with the dealers to increase capture rates and grow AM sales. Analyze opportunities by product family, set up promotional plans, work with dealers to find ways to grow, increase prospection, enter into new markets etc.
- 2 plus years of parts or service experience at an OEM or dealer in the construction equipment, agricultural equipment, truck or automotive industry.
- Bachelor's Degree
- 5 plus years of parts or service experience at an OEM or dealer in the construction equipment, agricultural equipment, truck or automotive industry.
- Associate Degree
- 7 plus years of parts or service experience at an OEM or dealer in the construction equipment, agricultural equipment, truck or automotive industry
- High School Diploma / GED
-
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