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Partnership Engagement Operations Director

Company

Imagine Learning
Address , Remote
Employment type FULL_TIME
Salary $93,268 - $120,000 a year
Expires 2023-07-21
Posted at 1 year ago
Job Description
Great Purpose. Great People. Great Opportunities.
At Imagine Learning we ignite learning breakthroughs. It drives everything we do. We innovate together to support educators in creating those special moments when students experience the joy of learning at its best.

We also ignite career breakthroughs, with the majority of our positions being fully remote opportunities that offer you what you’re really looking for: flexible work arrangements, interesting and meaningful job responsibilities, career growth, and a supportive team.

Imagine Your Impact.
The Partnership Engagement Operations Director is responsible for the day-to-day operations of the Core Partnership Engagement Team. They work with team leaders to ensure the effective deployment of resources across teams, including the deployment of presenters and trainers. The Director will coordinate the execution of a centralized scheduling system, tracking PD delivery, reporting and revenue recognition, training certification and other projects throughout the customer journey. The Director also researches and recommends new tools to meet the needs of a changing landscape and to consolidate and streamline operations.
  • Position Type: This is a regular, full-time position.
  • Compensation: Base pay is anticipated to be between $93,268.00 and $120,000.00 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
  • Travel: You can also expect up to 20% travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record for at least the preceding 39 months.
  • Location: In this US-based position your location will be remote.

Envision Your Experience.
In this role you’ll have the opportunity to:
  • Collaborate with the leaders of Sales and Success to address all operations throughout the customer life cycle.
  • Up to 20% travel required.
  • Collaborate with leadership within CPE cross-departmentally in the development and implementation of operational plans.
  • Analyze current processes, maximizing efficiency and productivity, recommending solutions for improvement.
  • Represent CPE team in company-wide sales data initiative, including Project SCORE.
  • Conduct monthly audits, reporting delivery days and revenue, and CPEmetrics.
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
  • Build and maintain relationships with all department leaders and external partners to make decisions regarding operational activity and strategic goals.
  • Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
  • Partner with Professional Development and Engagement Directors for Core to ensure PD staffing and delivery requirements are met.
  • Lead in all key areas of PD data and operations, including data in Salesforce and NetSuite.
  • Set strategic goals for operational efficiency and increased productivity.

Share Your Expertise.
Experience, education, and qualifications essential for success in this role, include:
  • Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
  • Detail oriented; extremely organized and meticulous with data.
  • Ability to work remotely and independently and lead projects proactively, delivering services on time and within budget.
  • Master’s degree in Business, Marketing, Operations, or related field preferred.
  • Working knowledge of NetSuite and understanding of cloud-based Web Technology (preferred).
  • Willingness and ability to work flexible hours and travel.
  • Bachelor’s degree in Business, Marketing, Operations, or related field and 10+ years of experience in operations function; or an acceptable combination of education and experience.
  • Highly motivated with demonstrated excellent verbal and written communication, presentation, and problem-solving skills.
  • Self-starter with strong organizational and time management skills, self-directed; able to handle multiple priorities with demanding timeframes.
  • Strong problem-solving capability with the ability to sort through information from internal data and make recommendations.
  • Must have an acceptable driving record.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, online video chat and database software.

Ignite Your Career.
Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion. We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.

We offer a flexible workplace, with the majority of employees enjoying the opportunity to work from home within the US. Headquartered in Scottsdale, AZ, we also maintain offices in Austin, TX, Petaluma, CA, and Rock Rapids, IA.

Imagine Learning provides a comprehensive benefits program to eligible employees, including:
  • Life and short and long-term disability insurance
  • Paid volunteer hours and annual giving events
  • 15 days of accrued annual Paid Time Off (PTO)
  • Pre-tax savings plans
  • 15 paid holidays, including 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
  • 401k plan with a company match
  • Company-paid behavioral health coaching
  • Fertility benefits
  • Multiple health, dental, and vision plans, including medical plans with zero employee premiums
  • Paid bonding leave when a new child joins your family
  • A wide variety of professional development programs, including tuition reimbursement

Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. Imagine Learning will reasonably accommodate qualified individuals as required by law.