Participant Engagement Specialist Jobs

Who We Are

• Our mission is to prepare individuals from a wide range of backgrounds to address global challenges. The Global Talent Development Participant Experience team works on supporting J-1 visa holders in inbound exchange programs such as Train USA, Teach USA, Korea WEST, and IAESTE.

Who You Are

• To be successful in this job, you will be an expert in written and verbal communication, critical thinking, and problem-solving and have prior experience with customer service, J-1 Exchange Visitor programs, international education, student engagement strategies, and/or alumni engagement.
• This role can be performed fully remotely by anyone with US residency and authorization to work in the United States.

What You’ll Do

• Click here for a link for the full job description.
• You will report to the Senior Participant Experience Manager who is responsible for leading the strategic alignment of program design, administration, and evaluation efforts across J-1 programs; implementing creative communication strategies and managing inquiries from and outreach to CV participants; and implementing high-impact engagement practices that build peer-to-peer connections and reinforce participants’ connection to Cultural Vistas as an organization.
• Your job will be to enhance the participant experience and build meaningful relationships with J-1 participants. Our aim is to provide support, services, and resources that facilitate an impactful international exchange and bolster Cultural Vistas’ presence as a visa sponsor throughout participants’ in-country and alumni experience.
• At any given time, you will be responsible for addressing J-1 participants’ in-country needs, building relationships with our diverse communities, and creating resources that support participants and increase their engagement with Cultural Vistas.

Company Description

Cultural Vistas equips global leaders with the skills needed to solve complex challenges through professional and intercultural experiences. Founded in 1963, our international exchange non-profit organization has nurtured over 150,000 alumni working to build international connections in more than 130 countries around the world. At Cultural Vistas, we envision a world where experiential learning opportunities foster a shared understanding and appreciation of diversity, equity, and cultural exchange.

Rising global conflicts require a renewed focus on creating developmental opportunities—equipping individuals with skills to bridge deep divides and advance civil society around the world. Cultural Vistas addresses these challenges by implementing a unique portfolio of compelling intercultural exchange programs designed to deliver a lasting and measurable impact on participants.

Our global community includes world leaders, community activists, and professionals across many industries. Cultural Vistas believes that exposure to different cultures, languages, and people promotes mutual understanding and shared solutions. These experiences transform participants into problem solvers who value diversity, are agile decision-makers and are more adept at building global, cross-sector networks.

Cultural Vistas maintains a dynamic team across the globe with physical offices in Washington, DC and Berlin, Germany. Learn more at culturalvistas.org.

Benefits

Time

• Flexible Work Arrangement (7.75 hours x 5 days OR 8.5 hours x 4 days and 4 hours x 1 day)
• Pro-rated first year, balance increases after 3 years of employment
• 12 paid holidays/year + 1 Floating Holiday
• Pro-rated first year
• Given up front (not accrued)
• Given up front (not accrued)
• 20 PTO Days/year
  • Given up front (not accrued)
  • Pro-rated first year, balance increases after 3 years of employment
• 35-Hour Workweek
  • Flexible Work Arrangement (7.75 hours x 5 days OR 8.5 hours x 4 days and 4 hours x 1 day)
• 6 Sick Days/year
  • Given up front (not accrued)
  • Pro-rated first year

Development

• Student Loan Repayment Program ($50/month after 1 year of employment)
• Tuition Reimbursement ($2,000/year after 1 year of employment)
• Kudos Employee Recognition System (with Amazon Gift Card Rewards)
• Professional Development Opportunities
  • Access to Nonprofit Ready (Online professional learning platform)
• Access to Nonprofit Ready (Online professional learning platform)
• Certification Reimbursement ($1,000/year after 1 year of employment)
• Quarterly Spot Awards (3 employees/quarter, $750/employee)

Wellness

• AD&D Insurance – Cultural Vistas covers employee costs 100%
• Long-Term Disability Insurance – Cultural Vistas covers employee costs 100%
• Dental Insurance: Cultural Vistas covers employee cost 100%
• Medical Insurance – 3 plan options: Cultural Vistas covers employee costs 85%-95%
  • Employee-only semi-monthly cost ranges from $19.93- $74.97
• Free gym access in the DC office
• Employee-only semi-monthly cost ranges from $19.93- $74.97
• Employee-only plan semi-monthly cost: $0.50
• Life Insurance – Cultural Vistas covers employee costs 100%
• Vision Insurance: Cultural Vistas covers employee cost 87%
  • Employee-only plan semi-monthly cost: $0.50
• Flexible Spending Account (FSA) and Dependent FSA
• Short-Term Disability Insurance – Cultural Vistas covers employee costs 100%
• Physical Health and Wellness Reimbursement - $100/year

Financial

• 403(b) Retirement Savings Plan (100% of the first 2% of compensation after one year of employment)
• Annual year-end salary increases based on market and merit (COLA and performance) if hired before Sept 15 of the prior year (all salaries are benchmarked to the Washington, DC nonprofit market)
• $45/month to off-set communications expenses (phone/internet bills – reimbursed quarterly)
• $250 one-time allowance for home office expenses
• Pretax Commuter Benefits