Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Ccaas Sales Specialist Jobs
Recruited by Zoom Video Communications, Inc. 8 months ago
Address , Remote
$160,000 a year
It Client Support Manager I
Recruited by East Carolina University 9 months ago
Address , Greenville
Digital Marketing & Engagement Specialist, Bertarelli Institute For Family Entrepreneurship
Recruited by Babson College 9 months ago
Address , Wellesley, 02457
Sales Specialist Jobs
Recruited by LCS 9 months ago
Address , Chicago
$77,000 - $110,000 a year
Engagement Specialist Jobs
Recruited by Cedar Rapids Community School District 9 months ago
Address , Cedar Rapids, 52405, Ia
Sales Specialist - Reagents, Benelx
Recruited by Revvity 11 months ago
Address , Remote
Content Specialist - Virtual Events & Engagement
Recruited by VSP Global 11 months ago
Address , Remote
$51,000 a year
Grant Writing Specialist Jobs
Recruited by JDRF 11 months ago
Address , Remote
$60,000 - $75,000 a year
Participant Engagement Specialist Jobs
Recruited by Cultural Vistas 11 months ago
Address , Remote
$50,000 - $55,000 a year
Learning Skills Specialist Jobs
Recruited by University of Maryland 11 months ago
Address , College Park, 20742, Md
Customer Advocate/Engagement Specialist | Remote
Recruited by Dignari 11 months ago
Address , Remote
Assistant Director Of Alumni Engagement
Recruited by University of Iowa 1 year ago
Address Iowa City, IA, United States
Onboarding & Engagement Specialist Jobs
Recruited by CDW 1 year ago
Address , Remote
Digital Marketing Specialist, Patient Engagement
Recruited by Everside Health 1 year ago
Address , Remote
$65,000 - $85,000 a year
Business Operations Specialist, Academic Engagement Office
Recruited by Lawrence Livermore National Laboratory 1 year ago
Address , Livermore, 94550, Ca
$84,960 - $110,040 a year
Member Engagement Specialist Jobs
Recruited by Healthmap Solutions 1 year ago
Address , Remote
Learning & Innovation Specialist Jobs
Recruited by EdFarm 1 year ago
Address , Remote
Engagement Specialist I Jobs
Company | PopHealthCare |
Address | , Remote |
Employment type | |
Salary | |
Expires | 2023-06-17 |
Posted at | 1 year ago |
TASKS:
- Meet expectations for individual daily, weekly and monthly sales goals and quality engagement standards for all clients.
- Communicate to members clear instructions and education related to scheduled services utilizing appropriate guidelines.
- Educate and motivate members by possessing a strong understanding of and the ability to clearly communicate all PHC services, programs, eligibility, provider availability, etc.
- Use procedures, policy manuals, knowledge-base and other reference materials to assist in answering various general inquiries and issues.
- Successfully perform duties in remote/work from home environment.
- Manage high volume of outbound and inbound calls, emails, chat, and texting communications in a timely manner.
- Actively outreach and engage with members to assist with appointment scheduling, cancellations, and reschedules through all communication platforms (Telephonic, Texting, Email, and Chat).
- Understand all services and properly utilize scripting to efficiently sell PHC services to members and successfully close to schedule appointments.
- Ask appropriate questions and listen actively to member concerns while documenting required information in computer systems.
- Use of professional telephone etiquette and techniques to secure qualified appointments.
- Collaborate with team members, share insights and contribute to the knowledge transfer process via side-by-side coaching, new-hire training, etc.
Qualifications
REQUIREMENTS:
- Experience with making/taking high volume of calls daily.
- Excellent verbal communication skills, friendly and conversational with members.
- Recent experience working in a health care setting preferred.
- Must have (or be able to obtain) high speed internet with up to 5Mb download and 1Mb upload (must be installed before you can start)
- A willingness to comply with a fixed daily schedule, including start, break, lunch, and end times.
- Proficient in navigating multiple screens simultaneously.
- Proficient with Microsoft Word and Windows environment.
- Strong written communication and documentation/note taking skills.
- Discretion, ability to maintain confidentiality.
- Work from home Requirements:
- Must have verified internet service with upload/download ability.
- Must have (or be able to obtain) high speed internet with up to 5Mb download and 1Mb upload (must be installed before you can start)
- Company will provide equipment (keyboard, monitor, computer, etc.).
- Must have a quiet space to speak to members with minimal background noise
- Must understand importance of protected health information and ensure any data/information is not visible to others.
- Bi-lingual fluency preferred.
- A High School Diploma or GED required. College Associate degree or college courses preferred.
- Must have a quiet space to speak to members with minimal background noise
- A strong work ethic, highly motivated to achieve sales and productivity goals.
- Company will provide equipment (keyboard, monitor, computer, etc.).
- 0-2 years of experience working in an outbound call center, sales focused, customer centered, production driven environment preferred.
- Must understand importance of protected health information and ensure any data/information is not visible to others.
- An ability to take direction and positively receive feedback.
- Must have verified internet service with upload/download ability.
- Customer first mentality that build high levels of customer satisfaction.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago