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Part Time Member Support Specialist - Queen Creek
Company | Xponential Fitness |
Address | Queen Creek, AZ, United States |
Employment type | PART_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-08-29 |
Posted at | 9 months ago |
We are seeking CONFIDENT and ENERGETIC Member Support Specialists to join our teams in the East Valley. The ideal candidate will be POSITIVE and ENTHUSIASTIC, and have a passion for supporting our team and community by helping others to live their best lives through health and fitness. If you are FRIENDLY and willing to learn, while building relationships with new and existing clients, you'll be a great addition to our team!
- Goal-oriented with an ability to achieve membership, retail, and service objectives
- Conduct tours of the facility while actively engaging with individuals
- Employee status (W2) not a contractor
- Provide exceptional customer service to all clients of the studio, be it in person, over the phone, via text messaging or email
- Help to maintain a clean and orderly studio
- Must be comfortable with public speaking in groups of up to 12 people
- Execute sales protocols for prospect follow-up, membership sales, or intro class booking
- Opportunities for growth within the studios COMPANY CULTURE & CORE VALUES
- Respond to customer emails, text messages and phone calls. This includes always answering the phone, returning texts, calls and emails the same day whenever possible, and escalating issues to management as needed
- Excellent communication and interpersonal skills in person, on the telephone, via email, and text message
- People-oriented: We provide a positive, encouraging, and energetic environment that focuses on highlighting and growing the unique abilities of our team.
- Merchandise discounts
- Other duties as assigned QUALIFICATIONS & SKILLS
- Ability to stand or sit for up to 8 hours throughout the workday
- Achieve personal and studio level sales goals
- Participate in special events as needed to promote the studio
- FREE PILATES CLASSES
- Reliable means of transportation to studio and occasional offsite events BENEFITS & PERKS
- Outcome-oriented: We are results-focused with a strong performance culture, and strive for excellence by improving every day.
- Ability to work harmoniously as part of a team
- Starting at $15 per hour plus commissions and free classes!
- Ability to adapt and evolve in an ever-changing fast-paced diverse environment
- Strong sales and customer service skills
- Additional compensation from commission paid on sales
- Team-oriented: Our team is cooperative and collaborative; we support our team and our community. We believe that the team that works hard together and plays together, stays together, so we offer many opportunities to engage as a team.
- Hearing sufficient to understand conversations, both in person and on the telephone
- Ability to learn and use the Club Ready software system
- Punctual, reliable and professional
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