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Order Operations Coordinator Jobs
Company | Forcepoint |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-10 |
Posted at | 10 months ago |
Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!
- Respond to internal email inquiries and requests
- Process external customer purchase orders in a timely manner
- Perform other ad hoc duties as assigned
- Effectively resolve customer issues/concerns regarding purchase orders
- Work extended hours at month end/quarter end as required (could include weekends)
- Maintain working knowledge of Forcepoint products and order processes
- Develop and maintain excellent rapport with customers, both internal and external
- Associate’s degree or equivalent experience
- Requires computer literacy
- Minimum of 2 years customer service, order processing or related experience
- Relational and professional
- Fluent English required
- Basic knowledge of Microsoft Excel
- Proven problem-solving skills
- Detail oriented with excellent organization and strong follow up
- Solid multi-tasking skills and teamwork mentality
- Strong sense of urgency and patience
- Excellent verbal and written communication skills
- Previous experience with Salesforce, Tableau a plus
Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.
The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected]
Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Applicants must have the right to work in the location to which you have applied.
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