Order Analyst-Remote Jobs

JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our three distinct brands – BSN SPORTS, Varsity Spirit and Herff Jones – and our network of 9,000+ employees and independent representatives, we are proud to partner with schools, colleges and universities across the country to transform the student journey in SPORT, SPIRIT and ACHIEVEMENT.

Are you looking to play an important role on a winning team? Are you looking for more than “just a job,” but a place where you can truly thrive and have your daily contributions make a real difference in someone’s life? At Varsity Brands we’re a growing company where you can lend your skills and talents in support of a greater mission. In return, you get to work with great people on challenging assignments that will accelerate your professional growth.

The BSN SPORTS Indianapolis Production/Warehouse team is looking for a Remote Order Analyst to work 1st shift.

Schedule: Monday-Friday 8:00am-5:00pm

HOW YOU’LL MAKE AN IMPACT:

The Order Analyst Team analyzes active orders to proactively resolve issues by communicating with corresponding teams within BSN Sports. As a member of this team, the Order Analyst seeks to resolve issues before items are shipped.

(Candidates must be based in the Continental United States in one of those states where our production facilities are located).

WHAT YOU’LL DO ON A DAILY BASIS:

• Review and monitor open orders to ensure FIRST CLASS customer service.
• Proactively discover and resolve potential issues such as any order being held up, orders with shortages, past due orders, and order cancelations.
• Investigate exception orders and work with other internal teams to find quick and exceptional resolutions to issues that best serve our customer while providing excellent customer service.

• Ensure all inquiries and status updates are sent or responded to within 24 business hours.
• Send professional emails that are organized, clear, and informative.
• Provide status updates to sales and support when issues are identified.
• Support and adhere to all company policies, procedures, and guidelines.

OUR EMPLOYEES ENJOY:

• Growth: Develop and explore growth and promotional opportunities within BSN SPORTS and across our brands
• Safety: A safe, clean, and energized working environment
• Benefits: Comprehensive health benefits for you and your family.

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age, or disability.

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.