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Operations Supervisor - San Francisco International Airport
Company | McGee Air Services |
Address | San Francisco, CA, United States |
Employment type | INTERN |
Salary | |
Category | Airlines and Aviation |
Expires | 2023-05-09 |
Posted at | 1 year ago |
McGee Air Services, an Alaska Airlines company, is looking for an Operations Supervisor at SFO. The pay range is $30.80-$41.16 an hour.
- Paid days off - holidays/personal/vacation/sick
- Recognition Programs and incentives
- Advancement Opportunities
- Travel Privileges
- Insurance Package
- Quarterly Bonuses
- Prepare and present safety and operational briefings both internally to McGee and externally to our customers.
- Foster an inclusive, engaging, and high-performance culture that always demonstrates McGee's values.
- Assists in safety incidents as well as ensuring documented follow-ups, lessoned learned, mitigations and corrective action plans are documented, managed, and implemented.
- Evaluate individual and teamwork performance, coach, and counsel to support employee growth and operational performance, and document discussions and improvement plans.
- Prepare and communicate various performance reports to team members and leadership, including shift reports, performance data, missed metric summaries/investigations, mitigation plans, safety incidents, equipment status, and staffing information
- Other duties as assigned
- Act as liaison between McGee Air Services and customers.
- Partner with other supervisors and leadership to ensure effective balancing of tasks and coverage.
- Monitor staffing during start times and coordinate, support, and communicate re-balancing of operational crews.
- Actively observes operation to identify areas of improvement in both safety, training, and operations.
- Perform required audits, investigations, and participates in/leads any disciplinary actions.
- Coaches, guides, and mentors team members to ensure safety and operational metrics are met.
- Conduct investigations and collect required information on operational/safety metrics.
- Recognize and celebrate individual and team performance
- Represents McGee in briefings with customer Managers on Duty to plan for Irregular Operations, tows, extra flights, and other special situations.
- Establish and maintain a culture that encourages communication, where all team members feel valued, connected, and engaged in the success of the operation.
- Dispatch, assign work, monitor ramp operations, fleet performance, and baggage transfer operations.
- Responsible for ensuring that equipment is available, maintained, and operated in a safe manner, to include daily inspections and removal from service when necessary
- Promote and maintain a culture of safety and mutual respect at all times.
- High school diploma or equivalent preferred
- Ability to diffuse tense and/or stressful situations and workplace conflicts
- Able to lead, motivate, and successfully communicate with a diverse workgroup
- Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting
- Ability to lift up to 75 pounds on a frequent basis
- Excellent communication skills
- Proven ability to direct the work of others in a positive way
- Highly self-motivated with the ability to juggle multiple tasks in a fast-paced environment
- Experience coaching and counseling team members on performance related issues preferred
- Flexibility to work varied shifts, weekends, and holidays
- Self-motivated individual able to work collaboratively in a team environment
- Ability to push wheelchair with passenger who may weigh over 200 pounds
- Two (2) years of airline experience with proven skills in station operations, including one of the following areas: passenger service, cargo handling, fleet service, and ground operations preferred
- Skilled in all aspects of aircraft servicing, loading, baggage and cargo handling
- Must be authorized to work in the U.S.
- Must be at least 18 years of age
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