Operations Project Coordinator I (W2 Position)

Title: Operations Project Coordinator I

Location: Atlanta, GA

Duration: 5 to 6 Months

Overall Responsibilities

• Effectively plan and develop short and long-term roadmaps, prioritize projects, and manage timelines and impact on concurrent training programs
• Generate monthly and quarterly reports on productivity metrics, and present plans to continuously improve training and documentation effectiveness and efficiency
• Identify innovation and process improvement opportunities; document processes to ensure smooth onboarding and operation for team members
• Review final products developed by a team of vendor-based instructional designers
• Work well with ambiguity, using strong problem solving, communication, and execution skills
• Regularly balance long term initiatives with short turnaround demands
• Independently manage projects and initiatives specific to training and technical process document creation
• Engaging with subject matter experts on the operations teams to identify required technical skills and capability at all levels
• Independently write business requirements documents for training design and development needs and drive alignment with senior stakeholders across multiple sub teams

Mandatory Skills

• 5+ years of experience in training development or technical documentation
• Strong understanding of business processes around training and technical documentation development
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in leading and managing change
• Ability to work independently and as part of a team

Desired/Nice to Have Skills

• Bachelor's degree in business administration, engineering, training development, technical documentation, or a related field

Compensation:

The estimated pay range for this position is USD $40.00/Hr - USD $43.00/Hr and is a Non-Exempt role.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Benefits:

We offer comprehensive benefit options which vary depending on role, location, and employment type. Benefit options may include Medical, Dental, Vision, 401(k), Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Spending Accounts, Parental Leave, Paid Time Off, and Holidays. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.