Operations Director(Remote Or Hybrid)

Description

ALL ABOUT TARGET

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

All About Operations

You support a profitable business that has one purpose: to help all families discover the joy of everyday life. You enable a consistent experience for our guests through experts of operations process and efficiency.

You support passionate teams who make sure guests get what they came for (plus a little more) every time they shop at Target. You ensure stores are in stock by leveraging best processes and routines – providing both inventory accuracy and availability.

You support teams to deliver a seamless and convenient experience for our guests no matter how they choose to shop. You leverage the power of our physical stores to unlock expanded fulfillment offerings.

You support teams who are focused on building a culture where every minute matters, every step counts, and the expense of every resource is measured. You lead and model a culture of operational excellence that supports an elevated guest experience.

Role

The role of an Operations Director can provide you with the

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.

• Ability to influence and provide thoughtful feedback to key partners (e.g. Group/District/Store leadership, HR, HQ) to support company and store operations initiatives
• Ability to influence business decisions by assessing market competition, understanding guest insights and feedback
• Knowledge of retail business & operations fundamentals: department & market sales trends, guest shopping behaviors, inventory management, process improvement, workload efficiency, and fulfillment processes
• Skills in creating business & market specific strategies by leveraging data and metrics and partnering with store and group business leaders to deliver results through their teams
• Knowledge of guest service fundamentals and experience supporting a guest-centric culture across a multi-unit market of stores supporting both in-store business operations and digital fulfillment

These Responsibilities Include
As an Operations Director, you are responsible for the daily business performance of your respective area in your market.
Drive your business to grow sales

• Improving key operational processes that support inventory availability for our guest such as backroom operations associated with inventory controls, accuracy and organization
• Be an expert who guides teams on process efficiency including operational execution in key measurements for both replenishment & fulfillment capabilities
• Support stores with overall annual physical inventory process Drive adoption and adherence in execution of replenishment, fulfillment and backroom capabilities.

Cultivate a guest-centric salesforce to drive sales and efficiency

• Lead adoption of new fulfillment capabilities that support our guests.
• Lead and create a service culture utilizing tools and routines that model, train, and coach behavioral expectations to deliver the service standard
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment.
• Collaborate, influence, and support group leadership with the right tools and resources to deliver on operational priorities
• All other duties based on business needs
• Build a culture where every minute matters, every step counts, and the expense of every resource is measured
• Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
• Be an expert who guides teams on fulfilling guest orders, managing workload & performance to capture every last sale
• Lead and drive operational execution in stores through detailed teaching and training

Skills
But there are a few skills you should have from the get-go
The good news is that we have some amazing training that will help teach you everything you need to know to be an Operations Director.

• Experience influencing key business partners
• 4 year degree or equivalent experience
• Strong process background as well as critical thinking and problem-solving skills
• 6+ years of operational experience
• Lead strategic vision and drive organizational change
• Operate in an ambiguous and rapidly changing work environment
• Project and process management/ownership experience
• Proven experience quickly adapting to changing priorities and tasks
• Outstanding written and verbal communication skills
• Work in high intensity situations with composure and ease
• Establish and maintain cross-functional working relationships

About
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect

• Strong leadership and influencing skills
• Experience supporting stores/field organization
• Efficiency expertise in logistics and fulfillment process
• Must be able to travel within assigned group market area
• Should live in or within driving distance of assigned group market area
• Training experience

This position may be considered for a Remote or Hybrid work arrangement based on Target’s needs.  A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. The salary range is :(min) USD - (max) USD. Pay is based on several factors which may include, but are not limited to education, work experience, certifications, labor markets, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Americans With Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.