Operations Clerk Iii Jobs

Location: St. Paul, MN

We give you a world of potential

We are an industry leader in corporate trust solutions with a best-in-class reputation built on our high-touch approach to client service, and our diverse client base includes major corporations in the private and public sectors as well as governments and institutions. Having recently completed the acquisition of Wells Fargo Corporate Trust Services we are looking for people to be a part of our exciting future as one of the top four corporate trust firms in North America.

If you are detail-oriented with a passion for supporting others then you need look no further for your next opportunity!

New: Paid parental leave

We’ve recently updated our family leave program to include more paid parental leave. Alongside flexible working and a caring and inclusive culture, this is another way we can look after and support our greatest resource, our people.

A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a high level of accuracy and professionalism while utilizing software in a traditional office environment.

The Operations Clerk III is a part of the Mailroom team within our Corporate Trust (CCT) organization. The Mailroom makes up part of the Imaging and Mail Services team and will service both internal and external customers. In this role you will manage the incoming and outgoing mail for CCT, perform research on our system of record, and use customer service skills to facilitate communications.

Some of your key responsibilities may include:

• Operate the mail meter machine and the photocopier/scanner
• Maintain records of receipt, mailing dates, and other required information
• Package, weigh, and process outgoing items including UPS, USPS, and Priority Mail to meet service level agreements
• Research unidentifiable mail

What will you bring to the role?

As you’ve probably gathered by now, we are looking for somebody with a strong background in building customer relationships, and who can meet critical deadlines on moderately complex accounts. You will possess the ability to collaborate with various stakeholders to achieve client success.

Other key skills required for the role include:

• Excellent verbal, written, and interpersonal communication skills
• Customer service focus with experience servicing customer relationships and ability to communicate and escalate issues
• Ability to exercise independent judgement to identify and resolve problems
• Ability to navigate multiple computer systems, applications and utilize search tools to find information
• Ability to work in fast-paced deadline driven environment
• Ability to be flexible and adaptable to changing priorities and deadline
• Effective organizational and prioritizing skills
• Strong analytical skills and high attention to detail
• Intermediate Microsoft Office skills
• Ability to interact with all levels of an organization

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Parental leave. We offer paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. The base pay range for this role is $31,000 - $39,000. This base pay range is specific to St Paul, MN and may not be applicable to other locations.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. #LI