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Clerk Iii Jobs

Company

Iowa State University

Address , Ames
Employment type FULL_TIME
Salary
Expires 2023-09-15
Posted at 9 months ago
Job Description

Position Title:

Clerk III

Job Group:

Merit

Required Minimum Qualifications:

  • Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Preferred Qualifications:

Experience working on the processing side of a college or university admissions or registrar’s office, including the use of student information systems.

Experience with business process management/workflow software and Microsoft Office Products.

Experience with database management.

Experience with work centered around routine processing

:

Reporting through the Office of the Provost, the Office of Admissions fulfills Iowa State's land grant mission by recruiting, orienting, and enrolling a diverse group of new undergraduate and graduate students to meet the university’s enrollment targets.

The Office of Admissions is seeking qualified candidates for a Clerk III position to process applications for admission. Primary duties include; correcting errors so applications load correctly; sorting materials into document types; scanning documents; linking scanned images to records in Admissions database; matching and merging records within the student information system; application data entry and generating offer, denial, and hold letters to applicants. The duties of this position require the ability to proof information for accuracy and completeness, ability to communicate effectively with staff, students and the public, ability to organize and prioritize multiple tasks and follow oral and written instruction.

Characteristic Duties and Responsibilities

• Examines, evaluates and verifies student files for completeness and accuracy, determining conformity to established guidelines or policies, and personally follows up on discrepancies and resolves problems.

• Maintains appropriate files.

• Reviews inquiries and provides information regarding policies and procedures requiring knowledge of both assigned and related work areas.

• Prepares, compiles, and maintains records.

• Recognizes and resolves problems.

• May prepare cash reports and cash register edits.

• Integrates information and may run routine queries to generate or produce reports.

• Assigns, coordinates and reviews the work of other clerical personnel for conformance to established guidelines.

• Composes correspondence in response to routine inquiries frequently without instruction or review.

• Initiates and processes standardized forms related to area of assignment.

Knowledge, Skills, and Abilities

  • Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
  • Knowledge of institutional and unit policies, processes and forms.
  • Knowledge of proper format, grammar, spelling, punctuation and capitalization.
  • Skill in utilizing computer software packages and online systems.
  • Skill in operating office equipment.
  • Ability to communicate effectively with staff, students, and the public.
  • Ability to follow oral and written instructions and apply institutional and other policies accurately.
  • Ability to gather, evaluate, and display data in appropriate format and keep accurate records.
  • Ability to exercise functional supervision over employees.
  • Ability to organize and prioritize multiple tasks.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

08

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.

Original Posting Date:

August 14, 2023

Posting Close Date:

August 24, 2023

Job Requisition Number:

R12694