Office Coordinator Jobs

Meridian Healthcare is looking to bring on an energetic and detail-oriented Office Coordinator that will provide support to our office in Warren, OH.

At Meridian, we provide a culture that centers around putting the patient first, working together as a team, and being financially responsible. We provide excellent benefits giving you a great work/life balance including a flexible schedule. In addition to great pay and benefits, we strive to create a supportive and innovative environment for our employees to work in! If this job sounds like the right opportunity for you, apply today!

About Meridian Healthcare

Since 1974, Meridian HealthCare has delivered a person-centered approach to care and treatment, understanding the importance of prevention, early intervention, care, and support. Finding what works best for everyone is the key to optimal health, and the continuum of care philosophy aligns perfectly with our mission. In addition to offering a comprehensive approach to addiction (that includes prevention, treatment, recovery support, housing, primary care, mental health criminal justice services, and much more), we are also a trusted source for primary care, mental health services, chiropractic care, and acupuncture.

A DAY IN THE LIFE OF AN OFFICE COORDINATOR

• Relays staff messaging
• Supports and adheres to compliance policies and procedures
• Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers.
• Encourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training.
• Other duties as assigned
• Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon expected service behaviors.
• Performs point of service activities: visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.
• Supports and participates in process improvement efforts
• Follows standards and guidelines for telephone etiquette and service when interacting with patients over the phone.
• Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff
• Processes the workflow for the day
• Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
• Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to react with patients by actively greeting patients and resolving patient issues.
• Recruits, enrolls, and educates patients on NG Patient Portal impacting utilization rates and enhancing the patient experience.

Qualifications For An Office Coordinator

• High School Diploma or GED required
• Demonstrated experience in providing exceptional customer service and conflict resolution
• Bachelor's degree may substitute for the experience requirement
• Associates degree may substitute for one year of experience
• Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience required

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this job and our team, please fill out our initial 3-minute, mobile friendly application. We look forward to meeting you!

Job Posted by ApplicantPro