Office Assistant- Local Travelled Required

Overview:

Under general supervision, will perform a variety office services functions. Tasks may include mail processing & distribution, copy/scan/imaging/ fax, hospitality, reception and records, depending on customer needs.

Transportation Requirements:

• 1-2 years previous driver experience. Excellent driving skills and knowledge of area/directions, good communication skills and a valid motor vehicle license with an acceptable driving record required
• Responsible for maintaining personal vehicle in good condition through regular service checks and necessary repairs.
• Maintain and drive personal vehicle in accordance with state and federal laws.
• Must have the ability to travel up to 75% of the time using personal vehicle
• Previous messenger experience preferred.

CUSTOMER SERVICE

• Insures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

MAIL/PACKAGES/POUCHES

• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines; Log and deliver incoming overnight packages within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING/ADMINISTRATION

• Estimate runtime on the small to medium photocopy jobs; Check all copies produced for quality and accuracy; Produce bound copies of work when requested; Deliver and pick up copy jobs
• Perform other administrative duties from inserting, copying and photocopying to faxing as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
• Operate facsimile machines; send and receive facsimiles; Keep complete and accurate logs of incoming and outgoing facsimiles; Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary
• Organize and distribute supplies to client; Verify and log orders upon delivery; Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings

May possibly perform any of the following functions at the direction of the Site Manager:

• Move boxes, supplies or furniture; replace light bulbs
• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
• Prepare outgoing items for shipping
• Provide reception work such as answering telephones, taking messages and greeting visitors
• May prepare reports in order to measure productivity and prepare billing charges
• Additional responsibilities that other employees at that site do not perform
• May be requested to perform document scanning

Requirements:

• 2-5 years’ experience working in a mailroom or professional office environment
• High school Diploma or equivalent
• Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction
• Basic computer skills required
• Ability to work overtime & meet deadlines
• Basic knowledge of metering, weighting, logging and other shipping procedures
• Excellent customer service, professional attitude and appearance are a must

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
• May lift and/or move up to 50lbs.

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Vision insurance
• Paid time off
• Health insurance
• Dental insurance
• 401(k)

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Detroit, MI: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location