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Company | The Whiteface Lodge Resort |
Address | , Lake Placid, 12946, Ny |
Employment type | |
Salary | $18 - $20 an hour |
Expires | 2023-07-14 |
Posted at | 11 months ago |
Overview
Opportunity: Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Potential Career Path
Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager
Essential Job Functions
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Check guests/in out and perform Guest Service Agents tasks.
- Audit and reconcile cashiers.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Keep records of room availability and guests' accounts, manually or using computers.
- Practice safe work habits and wear protective safety equipment.
- Respond to guest inquiries and resolve complaints.
- Input and update financial information into BRAINS network.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Ensure overall guest satisfaction.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Prepare and distribute daily reports.
- Perform other duties as requested by management.
Position Requirements
- Computer knowledge/Excel and arithmetic skills required.
- High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training required.
- FSD is a plus, required within 90 days of employment.
HHM Benefits and Perks
- Commuter Transit and Commuter Parking Benefits
- Referral Bonus Program
- 401k Company Match
- Travel Discounts
- Paid Time Off
- Medical, Dental and Vision Health Insurance
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Competitive wages for full time and part time opportunities
- Free Basic Life Insurance
Work Environment and Context
- Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
- Work schedule varies and may include working on holidays, and weekends.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Managed by HHM Hotels
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