National Account Manager - Ecommerce

Only US Citizens and GC Holders can apply!!

Job Title: Online Sales Team Leader/E commerce Manager

Location: Remote (after 6-12 months the role will be onsite in Florida)

About the role

Feel, a VC backed start-up, is looking for a passionate consumer sales leader to lead its online sales team and drive sales for its customers. This role has a major significance to the overall sales performance of the company and its customers.

The sales team leader will be responsible for the development, training and coaching of the online sales teams. The sales TL will also be working closely with the business clients, driving for optimal sales strategies and revenues.

The Online Sales Team Leader needs to be the best seller on the sales team. He / she needs to have years of experience selling to consumers face to face and online. The leader must have contact center or sell center experience that includes managing and leading sales teams. He / she must also have experience in building sales strategies and working closely with external or internal customers.

Role & Responsibilities

• Defining the sales strategy of the business clients.
• Own the revenue
• Coaching the sellers for consistent improvement.
• Client sales performance management
• Driving team to reach revenue goals.
• Client sales performance focal point.
• Preparing performance and business analytics for the clients.
• Managing the sellers’ performance and being accountable for the results.
• Daily, weekly and monthly follow up on sales results.
• Sellers Performance management
• Training and certifying sellers.
• Motivate the team to reach sales goals
• Generate sales forecasting per account.
• Ongoing quality assurance of the sales interactions.
• Constantly meet the client to provide updates on sales, performance and feedback.

Skills & Experience

• Proven experience in coaching sellers to success.
• At least 2 years’ experience working as sales team leader / sales trainer or sales representative.
• At least 2 years’ experience in working in a sales contact center - advantage.
• Great communication and interpersonal skills.
• Basic data analysis skills in Excel and / or Google Sheets.
• Deep understanding and experience in building direct-to-consumer sales strategies.
• Basic understanding of ecommerce businesses and customer experience.
• Leadership skills and high energy
• At least 5-7 years’ experience in selling products directly to consumers.
• At least 2 years’ experience in selling online using chat and email.

More role information

• Reporting to VP Operations.
• Full time position.
• Working closely with the customer success manager.
• Location – Chicago area or South Florida.
• Required Start Date: ASAP
• Travel: every now and then, visit client’s' offices. Not often. Mostly work from home in the first year.

Benefits

• Working in a technology, VC backed start up.
• Work in a cutting edge AI technology company. Learn new technologies and work with best-in-class online ecommerce companies.
• Work closely with the company's management team.
• Work from home, at least in the first year.
• Company equity.