Mls Director Jobs

Position Summary

This position is responsible for management of all facets of the Multiple Listing System (MLS) to include the business, financial, legal, and operational maintenance of the MLS program & service, and ancillary services. This position serves as the Liaison to the MLS Committee and Board of Directors and reports to the CEO. The MLS Director supervises other MLS support staff. This role is onsite 5 days a week, 8am-5pm.

Responsibilities

• Other duties as assigned.
• Refine and implement the rules for the MLS. Adapt to changing laws, practices, technologies, and behaviors to continue to promote a safe playing field for a highly charged and competitive membership.
• Responsible for creating and maintaining budget for MLS.
• Administer and direct the activities and operations of the Multiple Listing Service, consistent with the policy and procedures as directed by the Association Executive, Board of Directors, MLS Regulations, and the Bylaws.
• The position must have full knowledge and understanding of the bylaws for both the association and MLS Bylaws, MLS Rules and Regulations, and Association Policies and Procedures.
• Supervise two other MLS support staff.
• Act as instructor for MLS courses for members and trainings as needed.
• Work with MLS and 3rd party vendors to evaluate, plan, and test new and existing products and services.
• Communicate with members on daily basis for all inquiries and questions regarding the MLS and technology issues.
• Plan and coordinate consistent member communications and promotions to continually increase adoption, usage and satisfaction of association offerings.
• Assist members and staff with MLS and technology related issues.
• Maintain positive professional relationship with the members, vendors, governmental agencies, and consumers.
• Attend conferences, webinars, and continuing education opportunities to ensure MLS policies and procedures are compliant with industry best practices.
• Ensure that Association MLS maintains its position at the cutting edge of technology and supporting systems. Establish and maintain MLS and technology contracts on behalf of Board of Directors.
• Respond to calls and emails in a timely manner.

Requirements

• Requires a four-year degree or up to 4 yrs. related experience. 1-2 years supervisory experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, legal cases, and governmental regulations.
• Ability to interpret an extensive variety of technical instructions, in mathematical or diagram form, and deal with several abstract and concrete variables.
• Ability to effectively present information and respond to questions from groups of managers, clients, colleagues, and the general public.
• Ability to handle multiple tasks and projects and meet deadlines.
• Association Management, and other industry-related software experience.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proficient in technology, computer programs, and databases. RAMCO and Matrix preferred.
• Strong verbal communication, written communication, and organizational skills.
• Professionalism and ability to be discreet with confidential and sensitive issues.
• Ability to write reports, business correspondence, and procedure manuals.

Other Skills & Abilities

• Treats others with respect; Develops and maintains productive working relationships within team.
• Demonstrates exceptional customer service and support skills.
• Improves methods in order to achieve goals.
• Ability to adapt quickly to a changing environment

Work Environment and Physical Demands:

• Ability to walk, stand, and sit for long periods of time

• Must be able to lift and carry supplies weighing up to 20 pounds

• Ability to stand or sit while maintaining alertness for several hours at a time

• Ability to speak concisely and effectively communicate

• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency

• Ability to view/enter data for long periods of time.