Mgr, Data Insights Jobs

Company Overview
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Data Insights Manager on the Connectivity Insights team, you will be responsible for managing the front-end reporting side of Charter’s industry-leading customer experience metrics platform. This role will enable data-driven decision-making and in-time health monitoring of Charter’s customer-facing products by working with Product leadership to define key product and feature-specific metrics. Supports product teams by enabling the design and end-to-end delivery of automated reporting and dashboards for a variety of Product-focused business solutions.
What Our Data Insights Managers Enjoy Most

• At Spectrum, we have a ton of opportunities to learn about telecommunications, both from our colleagues and from formal trainings and field trips. This enables us to truly understand the technical details at the core of the requests we get. With a strong understanding of networking domain knowledge, we are able to propose novel ways of approaching some of the most-critical problems our teams are tasked with solving.

Required Qualifications
WHAT YOU’LL BRING TO SPECTRUM

• 5 years of experience in a customer facing products/services environment
• Ability to balance conflicting resource demands and internal pressures with focus towards our business priorities
• Ability to develop, communicate and implement strategies and tactics
• Ability to communicate complex technical concepts to all levels of an organization to aid in decision-making
• Ability to prioritize and organize effectively
• Demonstrated in-depth business acumen and sense of urgency to achieve business results
• Demonstrated in-depth understanding of design and implementation practices in Tableau desktop and server
• Ability to make decisions and solve problems while working under pressure
• Skills:
• 5 years of experience working within a data platform/data analysis environment
• Experience leading teams of data analysts and data scientists.
• Ability to read, write, speak and understand English.
• Demonstrated ability to deliver high quality software
• Ability to supervise and motivate others
• Schedule: Full time. Office environment. This position is eligible to work in a hybrid work model (combination of in-office and remote days
• Education: Bachelor's degree in Computer Science, Engineering or related field
• Demonstrated ability to manage development within a variety of technology stacks
• Demonstrated in-depth knowledge and understanding of Agile Development Methodologies
• Demonstrated ability to manage complex and diverse projects
• 5 years of managing complex projects
• Demonstrated knowledge of development strategies, project management and business and technical consultancy
• Abilities:
• Demonstrated in-depth skills with SQL
• Experience:
• Ability to manage and deliver against several initiatives simultaneously
• Demonstrated in-depth understanding of advanced analytics processes and reporting design principles
• Travel Ability: Some travel required
• Demonstrated in-depth ability to analyze, interpret and present data

Preferred Qualifications

• Knowledge of telecommunications
• Relevant Master’s degree
• 2+ years of Management or leadership experience

SPECTRUM CONNECTS YOU TO MORE

• Total Rewards: See all the ways we invest in you—at work and in life
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.

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MPD540 2023-19177 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of $98,900.00 to $175,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.