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Member Service Cleaner Part Time
Company | Planet Fitness |
Address | Calexico, CA, United States |
Employment type | PART_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-08-11 |
Posted at | 9 months ago |
MEMBER SERVICES CLEANER
- Take prospective members on tours.
- Check members into the system.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Facilitate needed updates to member’s accounts.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Assist in maintaining the neatness and cleanliness of the club.
- Handle all front desk related activities including:
- Greet members, prospective members and guests, providing exceptional customer service.
- New member sign-up.
- A passion for fitness and health.
- Customer service background preferred.
- Upbeat and positive attitude!
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Basic computer proficiency.
- Punctuality and reliability is a must.
- Continual standing and walking during shift.
- Must be able to occasionally lift up to 50lbs.
- Will occasionally encounter toxic chemicals during shift.
- Continual talking in person or on the phone during shift.
- This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters.
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