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Member Contact Center Representative
Company | Firefighters Community Credit Union (FFCCU) |
Address | Cleveland, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-05-21 |
Posted at | 1 year ago |
Our Opportunity
- Identify sales opportunities, based on member's needs
- Assist members with service requests and provide solutions on a variety of financial accounts.
- Efficiency, accuracy, and professionalism are vital for this position.
- Answer member questions and provide solutions.
- Follow up with new members
- Identify opportunities and recommend solutions that will benefit the member
- Physical requirements include moving frequently and regularly using wrists, hands, and or fingers; speaking clearly, hearing and understanding; Ability to sit for extended periods; visual acuity necessary to prepare or inspect documents; should be able to exert up to 10 lbs. of force occasionally.
- Sign-on bonus available for new teammates who start with the company beginning June 1, 2021, for a limited time only. A sign-on bonus of $500, which is subject to tax, will be paid to during the pay period following 90 days of employment. The teammate must complete a full 90 days of employment in order to be eligible.
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