Medical Records Clerk Jobs

Description

Metro Family Physicians Medical Group, Inc is a Family Medicine practice that believes in strong healthy families and a commitment to individually focused wellness plans that maximize health and wellness for any lifestyle. The Medical Clerk’s role supports our business by maintaining all patient medical records and digitizing documents as required. The primary focus of the Medical Clerk is maintaining medical records in a manner that is compliant with ethical, administrative, legal, and regulatory requirements of the health care system, and always protect patient and employee confidentiality.

• Interprets and implements policies relating to disclosure of confidential patient medical information.
• Handles problem requests for medical information.
• Communicates with physicians and other departments to facilitate the release of information.
• Checks all pages in the record to verify correct patient information.
• Assist in training department personnel as needed.
• Ensures that institutional policies and procedures for maintenance of medical records are followed.
• Other duties as assigned.
• Delivers messages and incoming faxes to appropriate staff.
• Contacts physicians to expedite the completion of medical records and obtains patient authorization to release records as required.
• Processes and closes patient files, including final verification of all information.
• Conducts periodic audits of medical records to ensure compliance with standards.
• Analyzes medical records for quantitative deficiencies and forwards completed documents for processing.
• Transports medical records to and from multiple storage facilities as needed.
• Travel to other offices as required for medical record projects.
• Analyzes and answers correspondence requests in compliance with applicable policies, procedures, and regulatory requirements/statutes.
• Organizes and converts all paper files, charts, loose documents, and radiological scans to a digital format.
• Electronically file lab reports, x-rays, patient information, pharmacy requests, consultations, etc.

Qualifications

• Medical Administration Certification Perferred.
• 1+ years of medical records clerk experience preferred.
• High School diploma or equivalent certification required.

Competencies & Success Factors

• Ability to maintain a calm manner and patience when working with patients, employees, and physicians.
• Strong time management skills and ability to meet company deadlines.
• Ability to multitask and balance varying job duties.
• Thorough and organized with patient information and file maintenance.
• Ability to work well in a team environment.
• Excellent written and verbal communication skills.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.
• The ability to maintain a high level of confidentiality.
• Knowledge of medical terminology and HIPPA regulations.
• High level of customer service.
• Adhere to all company policy and procedures.