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Company | Fast Pace Health |
Address | New Castle, IN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-28 |
Posted at | 10 months ago |
Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Medical Receptionist to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.
- We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.
- As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.
- Perform other duties as assigned by management.
- Obtain and record demographic, insurance and financial information.
- Collect co-pays, co-insurance, deductibles and past due balances.
- Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
- Answer telephone, take messages and return voicemails.
- Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
- Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
- The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
- Greet, register, instruct, discharge and provide general assistance to patients.
- Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
- Provide clerical support as required.
- Completes final evaluation and Proof of Proficiency form and submits to learning and development on final training day.
- Ability to work independently and with the public in a high-pressure environment.
- Detail oriented with excellent interpersonal communications skills.
- Must have an outgoing and compassionate attitude.
- Completes all required preceptor training in order to effectively onboard and train new hires in centers of excellence.
- Medical office experience and a familiarity with basic medical terminology preferred.
- Engage with Learning and Development to manage onboarding and training of new employees.
- Partners with Learning and Development and new hires establish a training plan and review training schedule. Communicates with learning and development as appropriate.
- Submits weekly evaluations on your trainee’s progress to Learning and Development. Communicates training progress or concerns as appropriate to operations leadership and learning and development.
- Meet new employees on first day in clinic and facilitate welcome and introductions, facility tours, and clinic process overview.
- 71-7-3(5).
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