Medical Receptionist Jobs

TITLE Medical Receptionist

REPORTS TO Practice Manager

EXEMPT/NON-EXEMPT NE

DIRECT REPORTS No

LAST UPDATED 1/1/20

DUTIES

• Maintains detailed knowledge of EMR and other computer software as it relates to job functions
• Enters recall letters for return appointments
• Greets patients or others arriving for appointments in a prompt, courteous manner and provides directions as appropriate.
• Performs other duties as assigned.
• Attends department and all staff meetings
• Ensures practice is open daily and closed at the end of office hours.
• Obtains, verifies, and updates patient information in EMR
• Attends training programs as required
• Coordinates patient and visitor flow.
• Answers phone calls, taking accurate and appropriate messages
• Schedules return appointments.
• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the company
• Receives payments to post to patient accounts. Balances checks, cash and credit cards daily and prepares daily bank deposit.
• Prepares schedule for next day appointments
• Calls patients to reschedule for physician emergencies

QUALIFICATIONS

High school diploma, or GED required; minimum 1-2 years medical practice experience preferred; excellent computer skills; must be able to multitask, knowledge of medical terminology preferred. Must have strong written and verbal communication skills, be highly motivated and have a neat, professional appearance and behavior.

WORKING CONDITIONS

Ability to bend, stoop, sit, stand, reach and lift items weighing 25 pounds or less.

The above statements reflect the general details considered necessary to describe the principle functions of the job as identified and should not be considered a detailed description of all work requirements that may be inherent in the job.