Medical Assistant - Walk-In Clinic

Description
***WE ARE OFFERING A $3,000 SIGN ON BONUS TO NEW EMPLOYEES***
Position Summary
Provides clinical and /or administrative support in an Ambulatory Practice or Clinic.
Entry Requirements
Graduate of a ABHES or CAAHBP Medical Assistant program or 3 years of experience as a Medical Assistant or like healthcare role preferred.
Experience With EHR Is Preferred.
High School graduate or GED equivalent is required.
Must be knowledgeable and proficient in basic clinical competencies.
Must communicate effectively and work well with others. Assertiveness, organizational skills, effective time management, flexibility and self-motivation are essential for the role. Must be able to meet the physical demands of the position such as bending, stretching, kneeling, twisting, lifting, patient transfer, pushing, and pulling, etc. Must be able to lift 30 pounds.
BLS certification preferred and must be obtained within 90 days of hire and maintained.
ORGANIZATION
Reports to the Medical Practice leader which can include: Coordinator, Manager, and/or Practice Administrator.
AGE OF PATIENTS SERVED
Cares For Patients In The Age Category(s) Checked Below
_____ Neonatal (birth-1 mo)_____ Young adult (18 yr-25 yrs)
_____ Infant (1 mo-1 hr)_____ Adult (26 yrs-54 yrs)
_____ Early childhood (1 yr-5 yrs)_____ Sr. Adult (55 yrs-64 yrs)
_____ Late childhood (6 yrs-12 yrs)_____ Geriatric (65 yrs & above)
_____ Adolescence (13 yrs-17 yrs)__X__ All ages (birth & above)
_____No clinical contact with patients
SPECIFIC DUTIES

• Supports the Mission, Vision and Values of Munson Healthcare
• Demonstrates adherence to all policies and procedures.
• Provides personalized care for patients while assuring a timely patient flow through the office.
• Strictly adheres to patient confidentiality.
• Interaction with customers is expected to be friendly, appropriate and accurate. As a direct contact with patients and families, this individual must create a professional image through outstanding telephone courtesy, pleasantness, and the ability to keep their composure and the use of judgment and tact in dealing with others.
• Act as an advocate for the patient in his/her interactions with health care services.
• Perform all duties listed in department specific competencies.
• Uses effective customer service/interpersonal skills at all times.
• Directs own continuing education activities and keep skills current, expand knowledge base and comply with entry level requirements.
• Maintains Regulatory Requirements
• Assist health care providers when requested.
• Ability to communicate effectively using various forms of communication (digital/verbal) with all members of healthcare team
• Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
• Maintain Infection control standards
• Promotes personal and patient safety.
• Maintains a professional working relationship with staff members, ancillary services and medical staff.
• Performs other duties and responsibilities as assigned.
• Assists with day-to-day operations as required for optimal patient care.
• Attend staff development programs.
• Knows the physical requirements of the job and works within the guidelines of the department. Performs job duties safely at all times, utilizing learned body mechanics and transferring/lifting techniques. Plans actions to promote safety. Reports any unsafe situation/equipment according to hospital procedure.

Administrative Duties (may Include, But Not Limited To)

• Answering phones
• Greeting patients
• Using computer applications
• Documenting and updating pertinent medical record requirements
• Coding and filling out insurance forms
• Scheduling appointments
• Quality
• Arranging for hospital admissions, referrals, and laboratory services.

Clinical Duties (may Include, But Not Limited To)

• Taking medical histories
• Preparing patients for examination
• Assisting the physician during exams
• Timely follow through and completion of referral requests
• Preparing and administrating medications as directed by the physician.
• Collecting and preparing lab specimens
• Explaining treatment and procedures to patients
• Injections
• Removing sutures and changing dressings
• Other clinical services as required by specialty
• Preforming basic laboratory tests including blood draws
• Instructing patients via standardized pathways and protocols