Medical Assistant Jobs

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Underfill Notice: This position will be filled at the Medical Assistant salary range of $35,250 - $37,650 as the primary goal. The requirements listed below reflect the Medical Assistant expectation. However, those with more experience are encouraged to apply and may be considered if the primary goal is met. More experienced candidates will be reviewed at the Medical Assistant Associate salary range of $38,700- $41,400.

Summary

Department Summary

University Health Service (UHS) provides a scope of health and wellness care to University of Michigan students, as well as primary care services for eligible UM faculty and staff. UHS is actively seeing compassionate, enthusiastic and patient-focused individuals to join our campus team. This position is conveniently located on campus near downtown Ann Arbor and minutes from the main hospital.

Job Summary

As a Medical Assistant (MA) for University Health Services, you will have the unique opportunity to provide care for U of M students, faculty, and staff. Not only will you have the ability to showcase your skills as a MA, you will also have an opportunity to build strong relationships with Physicians and Advanced Practice Providers. You will play an integral role within the University, and specifically within UHS. MAs are frontline in providing the highest quality care for students and other UM affiliated patients. We are eager to assist you in becoming a well-rounded employee, and to support advancement in your skills.

Responsibilities*

Patient Care 80%

• Perform quality control/assurance for CLIA waived testing
• Administer injections appropriate to clinic protocols or by defined orders in the EMR, including, but not limited to immunizations
• Observe patient status, report changes, and document accordingly
• Perform ear irrigations, suture/staple removal, EKGs, casting/splinting, ankle taping, urine drug screens and other point of care testing
• Disinfect and maintain medical equipment
• Act as chaperone during sensitive exams, diagnostic and therapeutic treatments
• Clean, stock, organize patient care areas
• Assist clinicians in the delivery of direct care and support operational functions including procedures
• Use infection prevention guidelines for patient rooms and equipment
• Problem-solve patient flow issues
• Provide routine patient prep instructions for some UHS procedures
• Open and close clinic according to UHS guidelines
• Mid Turbinate Covid swabbing, including educating and observing patient self collecting
• Room patients and completing intake, including medication reconciliation and screening forms
• Nasopharyngeal Covid swabbing

Administrative 10%

• May contact patients and arrange for appropriate testing, referrals, or follow-up
• Prepare and/or place orders for patient care supplies
• Prepare medical instruments for transport for high level disinfection

Other Duties as Assigned 10%

• Reinforce instruction for patients and families according to the teaching plan established by a clinician
• Participate in Quality Improvement activities
• May prepare and/or present ideas or explain workflow changes at team meetings
• Various other duties deemed clinically appropriate and within the scope of practice designated by clinical staff and/or supervisor/designee

Required Qualifications*

• 0 - 5 years experience of working as a Medical Assistant and/or related experience performing as a Certified Nurse assistant or Direct Care Worker
• High school diploma or GED

Desired Qualifications*

• Graduated from an Accredited Medical Assistant Program
• Ambulatory Care setting experience within the last 2-3 years
• Diversity, Equity, & Inclusion (DEI) training
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) Certification
• Bi-lingual or multi-lingual skills
• Previous experience with MiChart (EPIC)

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Position Criteria:

• Communicate appropriately with patients, families, and members of the healthcare team
• Able to work in a team-centered environment
• Able to multi-task and work in a fast-paced, busy environment
• Able to take direction from multiple disciplines
• Flexible to work between multiple areas
• Demonstrated positive attendance and reliable work history

Work Schedule

This is a full-time, 40 hours per week position. Available to work 8 hour shifts between 7:00 AM ? 6:00 PM, Monday through Friday. Routine schedule will be 9:00 AM ? 6:00 PM on weekdays, plus rotating coverage for closing (stay until the last patient departs). Must be able to work occasional overtime, based on patient care needs. Standards of practice for patient services offered by staff within this job family, have the potential to include care offered via telehealth.

Work Location

University Health Service

207 Fletcher

Ann Arbor, MI 48109-1050

Physical requirements

Able to maintain a static position for extended periods of time, and move and transport objects weighing up to 50 pounds.

Training

Orientation and pre-cepting will occur within and perhaps including outside of our department, by experienced staff and tenured Medical Assistants.

Supervision Received

Supervision is received from the Administrative Director or designee

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Selected candidates whose start date is 4/1/23 or after, will not be eligible for the university salary/merit plan in 2023 unless otherwise notified.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position.

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Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Vaccine Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.