Medical Assistant, Senior Jobs

Purpose:

Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.

Monday & Wednesday : 8am to 4:30pm | Tuesday and Thursday: 8am to 4:45pm | Friday: 8am to 4pm

Responsibilities:

• Relay instructions to patients/families.
• Assist management staff with supervisory activities.
• Clean according to scheduled maintenance program and keeping appropriate records.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
• Must be responsible and demonstrate proficiency in three practice category specific tasks.
• May provide more individualized patient/family education and supportive counseling as needed.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
• Mentors, orient and provide ongoing training to current and new staff members.
• Maintain strict confidentiality related to medical records and other data.
• Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Verify insurance coverage and patient demographics.
• Perform phlebotomy, EKG's, and level one labs.
• Answer calls and provide pertinent information including patient education as directed.
• Schedule appointments.
• Collect patient information/history; taking vitals, performing screenings per provider guidelines.
• High school diploma or equivalent is required.
• Prepare and managing charts to ensure information completed and filed appropriately.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Perform clinic procedures according to policy and procedure.
• OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
• Accompany patients to exam/procedure room.
• OR at least 1 year of patient care experience required.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Complete forms/requisitions as needed.
• Prepare patient rooms, set up instruments and equipment according to department protocol.
• Document patient information into the medical record.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
• Manage inventory of supplies; restocking exam/procedure rooms.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Participate with creation and implementation of departmental goals, processes and procedures.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Serve as the department super user for Epic Care.
• Guide workflow and/or assigns tasks to other clinical staff.
• Obtain lab/x-ray reports, hospital notes, referral information, etc.
• Check schedules and organizing patient flow.
• Other front office responsibilities, as required.
• Assist physicians with procedures.
• Comply with all UPMC Health System policies and procedures.

Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.

Licensure, Certifications, and Clearances:

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Clearances must be dated within 90 days.

• Act 34 with renewal
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 33 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Annual