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Company | Advanced MedAesthetic Partners |
Address | Ardmore, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-10-01 |
Posted at | 7 months ago |
Description
- Manage patient expectations and ensure they have a positive experience with the practice.
- Assists provider during procedures
- Review upcoming appointments, contact patients for additional information where appropriate.
- Provide accurate quotes for treatments and explain financing and package options to patients.
- Creates treatment/consultation EMN’s for each appointment and escorts patients to treatment rooms
- Stocking all treatment rooms with required supplies & prepping laser and injectables for the day
- Checks all messages sent to clinical staff for pharmacy refills, prior authorizations, and patient questions.
- Communicates with MA’s and physicians on status of patients throughout the day
- Gather information on treatment progress, goals, prior treatment outcomes/issues, sun exposure, medications etc.
- Prepares room with treatment specific supplies (laser glasses, injectables etc)
- Documents patient response, treatment details and recommendations into EMR
- Prepares patients for treatment (numbing, blood draw, photos, consents etc)
- Answer any questions patients may have, and provide guidance throughout the process
- Reach out to patients who have not booked treatment to answer any questions or concerns, and work to get patients booked.
- Experience in a medical office as a medical assistant or support staff, preferably in dermatology or cosmetic surgery
- Medical terminology knowledge & EMR experience
- Must have the ability to understand the goals of the practice and work to create a plan of action to obtain the goals independently.
- Attention to detail with excellent written and verbal communication
- Professional experience and attitude with the ability to relate well with patients, physicians, employees, and other professionals.
- Highschool Diploma or equivalent required
- Able to effectively manage multiple tasks simultaneously
- Dedicated to vision and practice goals.
- Strong business acumen and superior organizational skills
- Open availability (Monday - Saturday 40hr/week. Evenings and weekends required)
- Must have the ability to handle confidentiality issues.
- Scribing experience preferred
- Experience in using tablets and paperless medical record systems
- Medical, Health, Dental, Vision
- Competitive benefit package
- AMP offers a 401(k) with a match
- Paid Time Off (PTO)
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