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Medical Assistant/Medical Receptionist
Company | CardioOne |
Address | Philadelphia, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-10-11 |
Posted at | 7 months ago |
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay.
- Patient Intake: Welcome all patients with kindness and compassion. Execute intake checklist [as defined by practice], perform trained documentation workflows in AthenaHealth EMR
- Update and file medical records and insurance reports
- Interview patients and document basic medical history
- Prepare charts for Cardiologist - Prepare chart sections in Athena EMR at least 24 hours prior to the visit with the following; but not limited to: Reason for visit, Patient medication reconciliation, current pharmacy information, lab test results, Imaging testing results.
- Assist in addressing patient concerns and requests through patient triage, collecting pertinent information to escalate to the provider team as necessary
- Other administrative duties as needed
- Manage all aspects of patient prescription needs, including: placing orders, coordinating care with pharmacies, answering patient questions & managing renewal requests
- Assist during medical examinations
- Arrange hospital admissions and laboratory services
- Handle receivable and payable accounts and keep financial records
- Provide patient-centric service and care to all patients
- Produce and distribute correspondence memos, letters, faxes and forms
- Work independently and collaboratively with the Practice Manager to serve as a seamless link between patients, practice staff, and physicians to ensure optimal experience for all patients and practice providers.
- Check with patients and type up patients charts
- Any and all other pertinent medical information necessary for the care
- Prepare and clean treatment rooms and medical instruments
- Perform and document in-clinic testing and imaging:
- Organize and schedule appointments
- Other duties as assigned
- Additional care coordination responsibilities as requested and trained by the Provider and Director of Imaging Svcs
- Knowledge of medical terminology. Must be able to efficiently communicate with patients and providers using appropriate language.
- The ability to quickly resolve issues and think outside the box
- A minimum of 5 years of relevant professional experience in a healthcare office is required.
- Proficiency in MS Office and patient management software
- Ability to create and sustain meaningful patient experiences.
- Strong attention to detail, and the ability to work independently
- Demonstrates strong work ethic and reliability (i.e. attendance and punctuality)
- Excellent communication (verbal and written), clinical and interpersonal skills.
- Knowledge and use of EHRs (Athena experience is a plus!)
- Certification as a Medical Assistant or Certified Nurse Assistant in good standing
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