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Manufacturing Operations Manager- Dunkin'
Company | Dunkin' |
Address | , Atlanta, 30328, Ga |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-18 |
Posted at | 11 months ago |
assigned portfolio of CML’s.
RESPONSIBILITIES
- Driven passion for quality donuts and bakery products including the manufacturing process and assessment process for improvement
- An unmatched passion for results
- Ensures operating systems and training discipline are in place within each facility
- Works with their franchisees on new product introductions and new CML openings
- Conducts operational and food safety audits while collecting facility data
- Advises the franchisees in the implementation and execution of Dunkin' tools, processes, and systems
- Collaborates with cross-functional field employees to ensure CML strategy, tactics, and execution is aligned with Brand objectives
- Manages personal expenses, follows all policies and required procedures, and documents all franchisee interactions
- Key liaison with field team members creating a positive environment for all feedback regarding quality, availability, creativity, process and franchisee relationships through active connections with their local field operations team
- Evaluates business economics such as the cost per dozen through use of the Standard Cost Model, identifies roadblocks to controlling production costs, and takes appropriate action for solving issues
- Position expected to be in production facilities 80% (4 days a week) while coaching, assessing and supporting franchisees within their manufacturing environment
EDUCATION AND EXPERIENCE QUALIFICATIONS
- Strong computer skills (Microsoft Excel, Word, PowerPoint, Outlook), auditing and production manufacturing software 3 rd shift work and late nights may be required on occasion
- Food Safety certification such as ServSafe, AIB Food Safety Basics or equivalent
- Bachelor’s Degree or equivalent experience
- Ability to interdependently develop strategic and tactical plans
- Knowledge of donut/bakery production techniques/equipment a plus
- Problem solving skills to remove obstacles, solve problems proactively; conflict resolution, mediation, negotiation and influence
- 5+ years of manufacturing and/or restaurant/retail management experience. QSR experience a plus
- Experience in solving business problems
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to work in a fast-paced, team setting
- Ability to build strong peer/customer relationships and motivate others
- Physical Demands/Working Conditions: Position is 25% performed from an internal home office environment and 75% performed in a manufacturing and/or outdoor environment
- Approximately 75% travel will be required in support of the position’s responsibilities, mainly local to the portfolio
- Problem solving and ability to work through conflict management and influence
- Strong communication and interpersonal skills, with experience presenting to business partners and cross functional teams
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
From chefs who create exciting new flavors to crew members who know exactly how you want your drink – we strive to keep our guests at their best here at Dunkin’. That’s what American runs on. Come run with us!
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