Managing Funeral Director Jobs

The Managing Funeral Director candidate will be expected to manage Ballard Funeral Home, Ballard Crematory, LaGrone Funeral Chapel Roswell, and Roswell Crematory located in Roswell, NM. This is a position for a “working” Manager overseeing both staff and operations.

Responsibilities

This position will be responsible for driving growth and profitability by ensuring the location attains case volume and revenue goals. The successful candidate will have strong interpersonal, management, supervisory, and customer service skills.

Essential Functions and Competencies

• To provide a premier level of client satisfaction that will satisfy the needs of every client family.
• To engage in and support sales related activities, programs, and personnel.
• To identify, implement and continuously improve the internal practices that impact customer satisfaction, employee morale and financial performance

• The successful candidate will have strong planning, organizational and time management skills, as well as a current license in the applicable state.

• Conduct funeral and memorial ceremonies in a professional and caring manner

• Carry out funeral services from retrieval of the deceased to final disposition

• Assist in the maintenance of the facilities, grounds, and vehicles

• Ensure all federal, state and local regulations related to the funeral industry are followed

• Prepare the memorial area for the family before the services start

• Ensure flowers and other memorabilia are returned to the family after services

• Maintain reverence and respect for the deceased at all times

• Train all staff and strictly enforce all logging, identification, casketing and cremation procedures

• Demonstrates strong organizational skills.

• Exhibits patience, empathy, and compassion.

• Can communicate calmly and kindly with bereaved family and friends.

• Pays close attention to detail.

• Exhibits ability to properly manage and oversee a budget.

• Demonstrates familiarity with Microsoft Office Suite, budget software, and payroll software.

• Exhibits strong leadership skills.

• Is familiar with proper etiquette and procedure for a range of religious or cultural funeral services.

• Possesses strong listening skills.

• Possesses knowledge of embalming and burial services.

Required Education and Experience

• New Mexico Funeral Service Provider or capability of reciprocation within one year.

• Professional communication skills

• Knowledge of current federal, state and local regulations related to the funeral industry

AAP/EEO Statement

Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.