Manager, Security Jobs

Reporting to the Associate Director and/or the Director of Security (as needed), the Manager provides leadership and direct management oversight of MoMA’s security operation and staff (155+ Supervisors, Security Officers and Control Room Operators).

The role regularly interacts with Security leadership, Supervisors and Officers in order to execute day-to-day functions and regularly interacts with MoMA’s frontline staff and other departments. Applies coaching, staff development, strategic planning, and emergency response experience to enhance overall departmental effectiveness, team morale, and professionalism within a multi-cultural museum environment.

Responsibilities:

• Participates in work groups/task force teams, as assigned, to address concerns or implement new processes.
• Manages and/ or assists in managing all aspects of special event planning, scheduling, and day of logistics including the deployment of MoMA Security Officers, contract security, and all other areas of security (VIP attendees/security, NYPD Paid Detail).
• Maintains open lines of communication with all direct reports and other department heads to ensure good day–to–day situational awareness and effectiveness.
• Oversees and manages the Museum’s physical security operation, including assigned posts (gallery, public space, retail). Responsible for management and oversight of all policies, procedures, investigations, and staffing.
• Coordinates and collaborates with Building Operations, Exhibitions, Membership, Visitor Services, Special Events, and all other MoMA departments.
• Works collaboratively with a diverse and multicultural community.
• Performs any other duties reasonably related to the functions described above.
• Drives the implementation of the MoMA Security department strategic plan, in conjunction with senior Security leadership, including all resources, processes, systems, and functions within the department to maintain and effectively safeguard the Museum, its’ physical properties, and the art.
• Participates in recruitment for select open positions and makes hiring recommendations or decisions for staff vacancies; supervises assigned staff on daily basis, providing relevant training, feedback, guidance, professional development, etc.; ensures compliance with and comprehension of Museum policies and relevant collective bargaining agreement; manages the constructive discipline process, as warranted; conducts annual performance reviews with direct staff; etc.

Reports to: Associate Director and/or the Director of Security (as needed)

Supervisory Responsibilities: In conjunction with senior Security leadership, is responsible for and oversees Security Supervisors, Security Officers and Control Room Operators located at two locations in the NYC area.

Requirements:

• Must have thorough knowledge of management principles and practices and personnel supervision and staff development.
• Bachelor’s degree and minimum eight to 10+ years of managerial experience in the security field, or equivalent. Background in law enforcement or military is a plus. Fire safety director license preferred.
• MoMA participates in the TSA’s Certified Cargo Screening Facility Program. Therefore, if hired, individual must successfully complete a security threat assessment through the Department of Homeland Security in order to participate.
• Demonstrated success in team building and collaborating across departments.
• Experience responding to unforeseen emergencies, identifying future risks, and providing counter strategies.
• Must be able to work a flexible schedule and evening hours with general hours of 12 PM to 8 PM to support the Museum’s evening activity as well as special events and extended operating hours at the Museum. The scheduled days off for this position are Saturday and Sunday
• Outstanding interpersonal skills, and strong oral, written communication, and project management skills.
• Must be able to obtain the FLSD certification within one year of being hired.
• Fully vaccinated with a Centers for Disease Control and Prevention and/or the World Health Organization authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis).

Salary Range: Minimum of $85,000 to a maximum of $100,000 per annum.

Application instructions: To apply, please visit MoMA Jobs. Applicants should submit a resume and a statement of interest by February 22, 2023.
Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).