Manager Of Partnerships And Operations

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Position : Manager of Partnerships and Operations
Position Type: Internal-External
FLSA Classification: Non-Exempt
Reports to: Kelsey Griffin, Senior Director Growth and Partnerships
Start date: July 2023
Location: Houston, TX
Salary Range: $25.96-26.92 per hour is the hiring hourly rate range for the role (equivalent to ~$54,000 – $56,000 annually). This is the range a candidate would be offered to start.
About OneGoal
A postsecondary education unlocks opportunities and economic mobility not only for students, but entire communities. Yet for millions of underserved students, it remains out of reach: only 22% of students in low-income communities earn a postsecondary degree compared to 67% of students from high-income communities. This is not for lack of ambition or talent, but for lack of opportunity and support OneGoal’s model, (https://www.onegoalgraduation.org/impact/impact-results/) honed over 15 years, delivers a culturally relevant experience that works: 82% of OneGoal high school graduates enroll in a postsecondary institution and 73% of those persist one year after high school graduation. We are looking for individuals to join us in our pursuit of equity.
The Person
The Manager of Partnerships and Operations reports to the Senior Director, Growth and Partnerships and will provide operational support to enhance partnership growth and expansion as well as regional support to our Executive Director (ED) to enable us to collectively reach our organization’s vision and goals. They will serve as the point person for their designated teams for scheduling, logistics, and a source of knowledge on our operational processes and procedures. With a strong diversity, equity, and inclusion lens and a deep commitment to equity, this person will also collaborate with other operational staff to build administrative and operational standard operating procedures (SOPs) to create a smooth and cohesive way of running operations across our organization.
You Will Do This By
Ensuring scheduling and administrative operations for your assigned teams (Partnerships and ED) are operating with efficiency and collaboration . (75% of role)

• Serve as the executive assistant for the regional ED and run their calendars with a keen eye for detail.
• Complete MOUs, RFPs, and expense reports and invoice processing monthly and follow our finance guidelines.
• Through a lens of equity and strong communication skills, build partnerships by establishing relationships with team members of the teams you support as well as external stakeholders.
• Work with each regional leader in your portfolio to identify the parameters of their ideal schedule and schedule within those parameters to the best of your ability.
• Provide additional project and administrative support for your assigned teams as needed
• Execute planning and logistics support for virtual and in-person events for the teams you support.
• Manage travel booking reservations and logistics

Serving as the Business Operations Liaison and Team Operations Specialist for a Portfolio of Teams. (25% of role)

• Actively and regularly share with the Operations Support team your teams priorities, upcoming events, and things to be aware of that may have a multi-team or org wide impact.
• Incorporate a process into your team operations that regularly shares out important BizOps updates, deadlines and upcoming actions to be aware of.
• Understand BizOps SOPs to be able to direct your team members to the appropriate process when they need support.
• Work with the Operational Support team to implement templates for onboarding new staff members to your team that helps them understand how operations works in your region/team, where they can find resources, who and how they should reach out to the Business Operations (BizOps) team if they need support or assistance.
• Actively participate in the Operations Manager Support community, including: weekly team huddles, review of communications and materials as needed, and quarterly ½ day stepbacks and one annual full operations staff gathering.

The Manager of Partnerships and Operations is likely to see himself/herself/themselves in the following examples as they are designed to help you determine if this opportunity aligns with your own passion, purpose, skills, and experiences.
You make things happen.

• You have strong personal systems and mindsets that allow you to keep multiple responsibilities moving concurrently, and you take personal responsibility for the success of your work whether it requires managing calendars, engaging with a team, or setting up others to execute effectively. You take pride in your integrity and follow-through on tasks. People would describe you as dependable and driven ; they know when they ask you to do something, it’s as good as done.

You are a strong project manager and have a keen attention to detail.

• You are a strong planner and are constantly assessing your priorities to manage self/up/out on diverse projects, against competing deadlines and around unanticipated requests. This allows you to be responsive to the needs of others and solve problems as they arise.
• Things don’t fall through the cracks with you because you understand what’s at stake. You’re proactive in establishing personal systems and processes to ensure your ability to keep track of high volumes of information, to easily access it and to use that information to make data-informed decisions.

You’re a multi-tasker and know how to strike a balance in your work.

• You’re not thrown off by feedback (in fact, you thrive on it) and are able to incorporate in stride. You have the ability to come up with solutions and tailor support to specific needs and a variety of working styles. You know how to say no and set boundaries in order to maintain a healthy balance in your work.
• You’re flexible. You’re willing to help out wherever needed and thrive in a dynamic environment. You can name when you don’t know something, and are quick to learn. You are a resourceful team player skilled at managing complexity and adjusting course when things fall off-track.

You are trustworthy and understand confidentiality.

• You forge strong, trusting relationships with diverse groups of people. You’re empathetic and intuitive; you often know what people need or want before they do. You understand that supporting Executives comes with a high degree of responsibility and a need for discretion and confidentiality.

You are committed to diversity, equity, and inclusion.

• You seek to understand and celebrate the unique identities of the individuals with whom you interact; you advocate for and elevate the voices of marginalized people and communities especially those from which our Fellows come; you interrogate your own understandings, bias, and privilege and reflect on how they play out in your work.

Qualifications

• Proficient with the Google Business Suite and Zoom
• Ability to travel locally to support regional events
• 2 years of experience in an administrative support or operations role
• Lived experience of the Fellows we serve (Preferred)
• Strong and effective communication skills, especially in written correspondence

This position requires that the employee be fully vaccinated for COVID-19 on or before the start date. Consistent with applicable laws, OneGoal will provide reasonable accommodations for otherwise qualified employees and prospective employees with a disability (as defined by applicable law) or sincerely-held religious beliefs, provided that such accommodation would not result in an undue hardship on OneGoal.
Thinking Of Applying?
Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you are excited about the role and see connection with what we are looking for, but don’t meet every single requirement, we’d encourage you to apply anyway. Please click “Apply For This Job Now” at the bottom of the page to start your application!
Our Team
Guided by a clear set of core values and beliefs (https://www.onegoalgraduation.org/about/our-beliefs/) , you will join an impressive group of more than 190 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?” You believe in an inclusive and culturally competent society and the essence of our commitment to diversity and inclusion. (https://www.onegoalgraduation.org/commitment-to-diversity-and-inclusion/) We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more equitable and just nation.
The Tangible Good
OneGoal offers competitive compensation based on the market for nonprofits our size. Our benefits package* includes: over eight weeks of paid time off (or 43 business days), between vacation days, wellness time, and holidays; paid medical or parental leaves should you have need; medical, dental, vision, short-term and long-term disability, and life insurance; as well as a 401(k) with a 3% match.
We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, OneGoal does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the hiring process.

• OneGoal reserves the right to change benefits at anytime according to business need.

If you require a reasonable accommodation to submit an application or to participate in the application or interview process, please reach out to our Human Assets Team to request an accommodation. Our Human Assets Team can be contacted at 773-321-2630 or [email protected] .
OneGoal is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of actual or perceived sex, race, color, ancestry, citizenship, ethnicity, national origin, religion, age, disability (mental or physical), sexual orientation, gender identity or expression, marital status, pregnancy, breastfeeding or related medical condition, parenthood, genetic characteristic or information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.
Apply For This Job Now (https://www.onegoalgraduation.org/staff-application/)
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