Manager, National Field Training

The National Field Training Manager (NFTM)- URO is a remote, corporate position which supports the franchise for an assigned Botox Therapeutic indication. The NFTM is responsible for the design and delivery of training solutions to the sales organization. The Urology NFTM has a focus on the development and delivery of foundational training for new hires and advanced skills development for the existing sales team. The NFTM is instrumental in ensuring that brand strategy is represented in training curriculum and participates in the design of the overall learning journey of the account specialists and district managers in this division. The NFTM is accountable to quickly build relationships with key stakeholders and manage stakeholders at various levels of leadership. The NFTM also partners closely with the Urology brand marketers to help develop training that is consistent with key marketing initiatives and correlates to identified field/customer needs. The role requires a high level of innovation, collaboration, strategy alignment/execution, and application of training and adult learning fundamentals to enhance the overall performance of participants.
This is a remote role that can be based anywhere in the US
KEY DUTIES AND RESPONSIBILITIES:
% of Time or Importance

• Design, develop, and deliver compliant, experiential and didactic learning solutions which inspire confidence, increase effectiveness, and increase the credibility of the participants in alignment with the brand team strategic imperatives.

20%

• Collaborate with brand marketers, and agency partners to develop/update/maintain learning solutions and related materials while building trust through regular interactions and proven working partnerships.

15%

• Navigate the Medical/Legal Review process for created training materials. This process includes managing training timelines, timely submission, and project approval.

10%

• Organize, supervise, and execute assigned track new hire training-related activities including an onboarding home-study schedule, pre and post Foundation indication product, anatomical, sales model, and business analytics training. Plan and collaborate with other Field Training Manager counterparts to organize/execute/facilitate the new hire Foundation Training course as needed.

15%

• Provide candid and specific feedback to training participants resulting in their awareness of strengths and opportunities for improvement. Communicates gaps to district managers as needed for improved performance.

5%

• Display expert-level knowledge, demonstration, and ability to coach/assess the product, anatomy, injection procedure, and injection trainings.

10%

• Lead, assist, or participate in various assigned divisional and intra-divisional projects and career/professional development opportunities as identified by the division senior leadership team and/or the Associate Director or Director of Training.

10%

• Execute field co-travels with Account Specialists to provide individual coaching while also identifying sales force/customer feedback and needs that can be addressed and implemented into future training plans.

5%

• Develop Field Sales Trainers by providing them a meaningful role in training classes and one-on-one performance coaching based on their interactions in the training setting.

5%

• Manage contracts, statements of work, and purchase orders with external consultants and vendors in partnership with the Associate Director of Training, to maintain established budgetary guidelines.

5%
Key Stakeholders:
Essential Skills, Experience, And Competencies

• Excellent emotional intelligence and self-awareness
• Experience with successful project development, management, execution, and multitasking is required
• Curiosity, seeking to improve and continuously enhance personal, professional, and industry knowledge
• Minimum of 2 years successful consultative medical sales experience with high reimbursement components is required
• Strong presentation and facilitation skills
• Excellent verbal/written communication skills
• Ability to communicate/present/train/coach and assess technical anatomical (postures, muscle function, muscle attachments, muscle localization, injection considerations), procedural, and clinical information
• Ability to maintain effectiveness and positive outlook during changes in work tasks, structure, or environment
• Education and Experience
• Experience in delivering impactful group presentations is required
• Franchise/Brand Marketing Leadership
• Bachelor’s degree or higher is required
• Self-motivated and strong accountability to meet deadlines with minimal supervision
• Experience selling within any of the following specialty areas is required: neurology, physical medicine & rehabilitation, pain medicine, or urology and OB/GYN
• Experience selling within academic medical centers and/or government hospital accounts, including work with residents, fellows, and/or pharmacy managers is preferred
• Strong interpersonal skills to establish positive and productive team and cross-functional peer relationships
• Performance Operations leadership
• Ability to learn technical anatomical, procedural, and clinical information quickly
• Strong business acumen, analytics assessment, and critical thinking skills
• Excellent time management, project management, and organizational skills
• Experience selling Buy & Bill, Specialty Pharmacy, Medicare Part B, and Medicare Part D products is required
• Franchise/Brand Sales leadership
• Ability to travel adequately to training sessions, sales meetings, and other role related events
• Ability to business/project plan and execute strategy
• Ability to observe, listen, and coach effectively
• Ability to prioritize multiple demands and tasks
• Minimum of 5 years pharmaceutical, medical device/equipment, industry-related sales experience is required

MINIMUM REQUIREMENTS:

• Ability to commit to 30% travel
• Ability to pass a pre-employment drug screening test and meet safe driving requirements
• Ability to lift/pull 50–100 lb. training models
• Valid driver’s license
• Ability to travel adequately to training sessions, sales meetings, and other role related events

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs.
• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.