Manager Menu Administration Jobs

Yay Lunch is out to fundamentally change school food for the better. We are a digital school food marketplace, connecting schools to wonderful local foodmakers within their own communities to get fresher, healthier, more delicious and more diverse food to kids everyday.

Since launching a pilot in Spring 2018 in Charlottesville, VA, we have expanded rapidly now serving multiple markets along the East Coast. We have aggressive growth plans backed by experienced venture capital partners, and we are excited about bringing school lunch up to a modern standard, using technology to make lives easier.

Come join us! We're a startup, meaning we hustle with heart - we move quickly with agility and accountability for our actions, and require team members to love what they do and be as passionate about building an entirely new business concept as we are. We give our growing team of stars the tools to succeed with a commitment to flexibility, transparency, respect, empowerment, and positivity.

This is a remote position, but you must live in one of our markets and be able to attend meetings both in and out of market as required. Travel will be less than 10% of the job.

About The Role

As the Menu Administration Manager, you will play a critical role in the implementation of Yay Lunch's menus and offerings across all of YL's markets. Specifically, you will:

• Maintain a streamlined information flow and monitor timeline progress on major checkpoints of Merchandising project lifecycles
• Own the data entry and integrity processes for all Yay Lunch Merchandising website functions
• Work closely with the entire Merchandising team to develop menus for each of our new and returning food partners
• Menu Administration + Merchandising
• Data + Sales Management
• Exhibit and maintain knowledge of project management software and spreadsheets in order to uphold departmental best practices for tool usage
• Know the Yay Lunch menus, menu items, and price points inside out and constantly evaluate what we could add and/or improve
• Strive to fully align all Yay Lunch vendors and menus with YL's brand promise and food quality standards
• Work closely with all members of the Merchandising team to examine inefficiencies and areas of opportunity on administrative timelines and processes
• Use sales data and customer satisfaction ratings to evaluate the performance of specific lunches and vendors, and make informed recommendations on changes to our menus and vendor line-ups
• Manage the data flow of any menu item, vendor, or price changes, working with Customer Service to ensure that all customers with pre-existing orders receive comparable selections
• Monitor key sales stats across all vendors, menus, and markets, including average GMV/lunch, gross profit/lunch, and sales margins
• Develop and continuously manage all menu development and administrative systems
• Manage menu item + pricing data in Yay Lunch's Google Drive and in the backend of our website, including regular data uploads to the site
• Oversee cross-department collaborative efforts for all elements of the menu lifecycle
• Maintain an eye for menu diversity, including identifying vendors and menu items of different cuisine types, portion sizes, dietary preferences/food sensitivities, and price points
• Menu Administration + Timeline Management

Candidate Requirements

• Strong organizational skills and ability to meet deadlines for a variety of tasks at once
• 1+ year working experience in food service or food retail setting preferred
• Candidates must be located in one YL's current markets (Atlanta, Baltimore, Central Virginia, Chicago, DC metro area, Philadelphia, New York metro area)
• High level of written and oral communication skills
• Bonus points for experience in pricing and gross margin management
• Proven relationship management skills across a broad network of internal and external stakeholders
• 1+ year administrative/project management experience required
• Willingness to jump in and do what's necessary to ensure our markets are successful every day, which may include pickup and delivery, marketing events, etc.
• Passion for healthy food and a strong desire to improve health in our society through better food options
• Preference will be given to candidates with startup experience
• Strong problem-solving skills and the ability to exercise sound judgment and make decisions based on timely analysis

Compensation + Benefits:

• Technology allowance, data stipend, office allowance (or co-working space)
• 401(K) Retirement, up to 3.5% employer match
• Health Insurance - Medical, Vision, Dental and Life Insurance
• Remote, flexible, and family-friendly environment
• Significant support structures, on-the-ground training, & coaching from central team member
• $50,000 salary per year + discretionary bonus + company options
• Voluntary Life Insurance, Short-term Disability Insurance, and Flexible Spending Account (FSA)
• Flexible paid time off (unlimited time off program)

Yay Lunch requires all team members, including new hires, to report their COVID-19 vaccination status.

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