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Manager Hotel Commercial Jobs

Company

American Express Global Business Travel
Address , Remote
Employment type FULL_TIME
Salary $70,000 - $140,000 a year
Expires 2023-10-05
Posted at 9 months ago
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.
American Express Global Business Travel (GBT) is a global leader in business travel & meetings management committed to helping businesses succeed through cost-effective program management, world-class customer service, and enhanced traveler productivity support worldwide.
Reporting to the Director of Global Hotel Commercial this is a highly visible & integral role within GSP, which generates revenue through negotiating hotel supplier agreements which deliver value to the customer and revenue to GBT. This is a dynamic end-to-end supplier management role focused on driving results through successful supplier negotiations, contract execution, business development and other key supplier partnership initiatives. In addition, this role will coach and handle the NA based Global hotel SMP’s.
The role
  • Mentor and develop staff, providing frequent feedback and direction, ensuring they are meeting the expectations of their roles.
  • Effective Supplier Negotiations: negotiate profitable supplier commercial agreements on behalf of the GBT network, bringing value to the customer, supplier, and GBT
  • Drive Increased Revenue: identify, sell, and drive execution of additional supplier revenue opportunities
  • Collaborate cross functionally and cross regionally with Traveler Care, Client Management, Sales, Revenue Management, M&E, Global Business Consulting, and other Global Supplier Partnership teams in order to align strategies, drive engagement, and optimize results.
  • Track / report portfolio performance and forecast future revenue, in liaison with the Global Revenue Management (GRM) Team
  • Lead supplier relationships: develop and cultivate supplier relationships outside of traditional sales channels
  • Lead delivery of the supplier value proposition and develop strategies to ensure business development commitments are implemented
Competencies
  • Fluency in English (written and oral) compulsory, additional languages are an advantage but not essential
  • Excellent relationship building, collaboration and influencing skills at all levels.
  • Availability for domestic and international travel
  • Strong oral and written communications skills including interest in formal presentations.
  • Ability to thrive in a fast-paced, dynamic work environment
  • Consultative selling & negotiation skills with proven track record in driving successful negotiations
  • Proven track record to manage multiple projects and get results on time and on plan, under a remote management and able to work with a great degree of autonomy
  • Strong analytical attitude with broad commercial acumen and thought leadership
  • Ability to work in a virtual environment in US
  • Intuitive understanding of technology – GDS, Point of Sale tools, online booking tools
  • Excellent Excel and Power Point skills and attention to detail
  • Minimum of 2 years experience in coaching and developing staff
  • Outcome oriented with proven track record in driving best in class results
  • A solid understanding and knowledge of the hotel and/or travel supplier industry

Location
United States - Virtual Location

The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
GBT 2023 Benefits-at-a-Glance

The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
  • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • And much more!
  • Wellbeing resources to support mental and emotional health for you and your immediate family.
  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult
GBT Recruitment Privacy Statement
.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!