Manager, Business Intelligence Jobs

“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact?

The Manager, Business Intelligence provides leadership and oversight to analysts that develop dashboard solutions and visualizations to improve decision-making capabilities across Walt Disney World Resorts, Premium Services, and Transportation organizations. This individual must have or develop a rich understanding of the operational areas supported by the Quality Operations team to deliver effective business intelligence in order to enable operations to drive Guest, Cast, and financial improvements. In addition to providing comprehensive oversight to the team, the Manager will lead interactions with the Operations, the Line of Business, and multiple analytics and technology groups. The ideal candidate will be an experienced leader, a confident data-led storyteller, and a natural collaborator who will work in close partnership with a variety of teams.

The Manager, Business Intelligence will report to the Walt Disney World Manager, Resorts Quality Operations Systems, and directs a team of 4 professionals.

You Will:

• Analyze data and information and understand how the data connects by identifying appropriate data sources
• Identify functional requirements through process analysis, review of procedures, interviews, and meetings with stakeholders
• Automate delivery of standard reports
• Occasionally work with Developers and System Architects to use the requirements to design from business and technical perspectives
• Communicate technical concepts with audiences ranging from frontline operational Cast to executives
• Exhibit critical thinking to scope work, shape dashboards and reports, set priorities, meet deadlines, and communicate results that can be understood and acted upon
• Maintain a multi-functional and comprehensive perspective for implementation decisions
• Navigate between tactical project leadership, hands-on technical coaching (e.g., SQL, Tableau), and business-focused collaboration with clients and executives
• Discover source data that causes problems downstream, identify solution options, and uncover patterns by exploring data

You Will Have:

• 2+ years’ experience using coding languages such as SQL, Python, R, or SAS
• Experience with Tableau and Business Objects
• 2+ years leader of leadership experience (includes people management, mentoring interns, technical leadership, and project management)

Preferred Qualifications:

It would be great if you also have:

• Experience integrating data across Disney's data platforms
• Experience integrating a wide spectrum of teams in varied projects.
• Experience in Resorts, Premium Services, or Transportation Operations
• Proficient communication skills with technical and non-technical partners

Education:

• Undergraduate degree in Analytics, Statistics, Industrial Engineering, Mathematics, Computer Science, or a related field or equivalent experience

This position is located in Lake Buena Vista, FL.

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#DPEPMedia

#LI-AS9