Manager - Brand Education And Training

Job Title: Manager – Brand Education and Training

Division: Professional Products Division US DMIs

Location: Encino/El Segundo (L’Oréal West)

Reports To: VP, Brand Lead

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kerastase, Redken, Matrix, and Pureology.

What You Will Learn

This role is the lead for brand education and training within the PPD American Brand DMI’s. The position requires collaboration with Education, Brand Marketing team, Labs and Testing to ensure the best in class offerings for education and training to support the brand. This position is responsible for the creation and deployment of a brand pov on training and career pathing. This role oversees all product testing in collaboration with the PPD American Brands testing center. This role requires strong communication skills, training skills, and ability to work well across multiple stakeholders.

• Develop business offerings and materials
• Hair lead on all shoots including: prep in collaboration with artists and Marketing/ Digital teams, oversee hair on-site, manage step by step process
• Train the trainers in partnership with ets on all classes/ online inspiration flows
• Product testing and evaluation: lead testing & sourcing of models for testing at the L’Oreal West offices
• Advocacy lead
• Champions advocacy program for best communication/ interaction
• Develop and execute training plans for country artist networks
• Train the trainers for offline/ live classes
• Develop brand career path offerings and materials
• Manage country briefs on education offerings specific to strategy of the market
• Solidify brand pov on accelerated learning advance materials with new skills and certifications. Write playbook, train the trainers.

Required Qualifications

What We Are Looking For:

• 3-5+ years experience in corporate environment of beauty or fashion industry required
• Well-defined organizational skills
• Strong computer knowledge in Microsoft applications including Word, PowerPoint, Excel
• Strong written and verbal communication skills
• Passion for social media and its dynamics, and particularly Instagram
• Strong interpersonal and leadership skills
• High School Diploma/GED required; Bachelor’s degree preferred
• Open and adaptable to change
• Cosmetology License
• Ability to handle complexity and work with different groups
• 3-5+ years experience Training trainers and writing education
• 3+ years of experience as a hairstylist behind the chair
• Commitment to personal development
• Professional attitude
• The ability to function as part of a team

What’s In It For You

• Access to Mental Health & Wellness Programs
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) [*please keep only if applicable*]
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Employee Resource Groups (Think Tanks and Innovation Squads)

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.