Maintenance Technician, Vyne At One Loudoun

KETTLER currently has an opening for a Maintenance Technician at Vyne at One Loudoun , located in Ashburn, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

• Other duties as assigned.
• Ability to use a computer.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Preventive maintenance repair on all systems at the property.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Handle multiple residential service requests daily.
• Participating in all maintenance projects.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of appliance, electrical, and plumbing repair.
• Must carry a cell phone as required for on-call maintenance.
• Valid Driver’s License and must live within 30 minutes of the property.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.
• Good English communication skills, both verbal and written.
• Performing general repair of property grounds, apartments, and building exteriors.
• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.